Please Help Me Get Rid of TROJAN.LINST!

Discussion in 'adware, spyware & hijack cleaning' started by JoeSchmo, Jun 7, 2004.

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  1. JoeSchmo

    JoeSchmo Registered Member

    Joined:
    Jun 7, 2004
    Posts:
    2
    hey guys,

    Can someone please check my HijackThis Logfile and tell me what if what i should fix.

    i had the Trojan.Linst virus and i think i still have it. Norton Anti-virus had detected it earleir and i quarantined it and deleted it from the quarantine list, but its still there. i have Trojan remover trial version which is updated but it doesnt detect it either.

    i have done what the symantec website and trend micro website says but with no luck. I have ad aware and that detected some spyware and stuff but still having trouble.

    the reason i think i still have it is coz
    whenever i boot my PC just as windows loads i hear a clicking sound, (The sound u hear when norton detects a virus).

    the main problem is when i connect to the net, once i open Internet Explorer window my mouse pointer wont move properly, kind of sluggish as if someone else is moving it and scrolling is sluggish, it only goes back to normal once the webpage has completely downloaded or if Internet explorer is not open.

    Maybe i do not have the trojan.linst virus but something else some spyware that is interfering with Internet explorer, i am not sure!!

    I downloaded Hijackthis and it came up with some sidebar.smarter stuff in my registry, can someone pls tell me what i can safely fix using Hijackthis.

    Here is the HijackThis Log File

    Logfile of HijackThis v1.97.7
    Scan saved at 3:06:45 PM, on 7/06/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\SYMPROXYSVC.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\PELMICED.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\IBMTOOLS\APTEZBTN\APTEZBP.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
    C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\MY DOWNLOAD FILES\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = C:\WINDOWS\search.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://sidebar.smarter.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.smarter.com/index.php?sidebar=1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.froggy.com.au/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINDOWS\search.htm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://sidebar.smarter.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.smarter.com/index.php?sidebar=1
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.smarter.com/index.php?sidebar=1
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.smarter.com/index.php?sidebar=1
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINDOWS\search.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = www.eisa.net.au;ftp.eisa.net.au
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\search.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://www.terra.es/personal7/rusgirl/s/search.htm
    O2 - BHO: (no name) - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD0.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
    O4 - HKLM\..\Run: [AEZBProc] c:\ibmtools\aptezbtn\aptezbp.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
    O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMANTEC\LIVEUP~1\SNDMON.EXE
    O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
    O4 - HKLM\..\Run: [AAAKEYBOARD] c:\windows\rundll.exe setupx.dll,InstallHinfSection DefaultInstall 128 C:\WINDOWS\INF\KBDCLEAN.INF
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKCU\..\Run: [VOMPEKIJUIUQO] C:\WINDOWS\QOSWUSVNSNRQ.exe
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: HitAgent.Com - C:\hitagent.html
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/2...apple.com/qt502/us/win/QuickTimeInstaller.exe
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2e529727a6ef04/housecall.antivirus.com/housecall/xscan53.cab

    Please Help me out guys thanks
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi JoeSchmo,

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = C:\WINDOWS\search.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://sidebar.smarter.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.smarter.com/index.php?sidebar=1

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINDOWS\search.htm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://sidebar.smarter.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.smarter.com/index.php?sidebar=1
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.smarter.com/index.php?sidebar=1
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.smarter.com/index.php?sidebar=1
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINDOWS\search.htm

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\search.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://www.terra.es/personal7/rusgirl/s/search.htm

    O4 - HKCU\..\Run: [VOMPEKIJUIUQO] C:\WINDOWS\QOSWUSVNSNRQ.exe

    Then reboot into safe mode and delete:
    C:\WINDOWS\QOSWUSVNSNRQ.exe

    Then (still in safe mode) use the Disk Cleanup Utility to empty all your Temp folder.

    Post a new log when you are done, so we can see if everything worked out as planned.

    Regards,

    Pieter
     
  3. JoeSchmo

    JoeSchmo Registered Member

    Joined:
    Jun 7, 2004
    Posts:
    2
    Hi Pieter,

    Thanks for ur response. i did as u said but when i reboot into safe mode i cannot find QOSWUSVNSNRQ.exe in Windows, maybe hijackthis deleted it.

    Since i am running WinME i disabled system restore before using hijackthis, is it safe to enable it now?

    here is the new hijackthis log

    Logfile of HijackThis v1.97.7
    Scan saved at 12:51:23 PM, on 8/06/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\SYMPROXYSVC.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\PELMICED.EXE
    C:\IBMTOOLS\APTEZBTN\APTEZBP.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
    C:\MY DOWNLOAD FILES\HIJACKTHIS.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.froggy.com.au/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = www.eisa.net.au;ftp.eisa.net.au
    O2 - BHO: (no name) - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD0.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
    O4 - HKLM\..\Run: [AEZBProc] c:\ibmtools\aptezbtn\aptezbp.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
    O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMANTEC\LIVEUP~1\SNDMON.EXE
    O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
    O4 - HKLM\..\Run: [AAAKEYBOARD] c:\windows\rundll.exe setupx.dll,InstallHinfSection DefaultInstall 128 C:\WINDOWS\INF\KBDCLEAN.INF
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: HitAgent.Com - C:\hitagent.html
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/2...apple.com/qt502/us/win/QuickTimeInstaller.exe
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2e529727a6ef04/housecall.antivirus.com/housecall/xscan53.cab

    Pieter, can u please tell me which of the running processes can i disable in msconfig, i am basically a novice in this area.

    Also another question can i fix this as well
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = www.eisa.net.au;ftp.eisa.net.au

    eisa was my previous ISP i changed to Froggy, or should i just leave it.

    Thanks very much for ur help
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi JoeSchmo,

    Your log looks good now, so you can enable System Restore.

    If you want to experiment with the proxy, better do that in IE > Tools> Internet-options > LAN settings > Proxy

    Fixing it with Hijackthis is not so easy to undo.

    Regards,

    Pieter


    http://www.computercops.biz/postlite48546-.html
     
    Last edited: Jun 10, 2004
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