HI I am not prone to whining in forums and can fix most of my own problems, so bear with me... I am seriously about to go crazy trying to install V4, upgrading from v3. I am a long time and happy ESET customer and have never had any problems. After uninstalling v3 v4 starts installing and gets to "starting services." I get a message stating that the ESET Service ekrn failed to start - verify that you have sufficient privileges to start services." So, after, trying to 4am this morning and all night tonight (12:00am), I have been installing, uninstalling, registry cleaning, forums, et, et, et. And simply can not get the program to install. So, I give. I was using Outpost for a firewall, have uninstalled, hand picked through the registry, reinstalled, forums, et,et,et ad nausea. If there are any solutions available, it would be most appreciated. Thanks for any help.