Please check my log, have major problem

Discussion in 'adware, spyware & hijack cleaning' started by chip, Jan 13, 2004.

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  1. chip

    chip Guest

    Hello. I hope someone can help. While exiting some accessed pages I have multiple (70+) IE6 windows popup and when I try to close them even more pop up.

    I ran CWShredder and it found CWS.MSNinfo. I also ran both Ad-aware amd Spybot. If anyone can help me I would really appreciate it. TIA

    Logfile of HijackThis v1.97.7
    Scan saved at 6:59:43 PM, on 1/13/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\System32\Ati2evxx.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINNT\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINNT\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINNT\System32\gearsec.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINNT\wanmpsvc.exe
    C:\WINNT\SM1BG.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINNT\System32\CTHELPER.EXE
    C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    C:\WINNT\System32\spool\DRIVERS\W32X86\3\printray.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Program Files\America Online 9.0\aolwbspd.exe
    C:\Documents and Settings\Owner\Desktop\Chip's Stuff\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [SM1BG] C:\WINNT\SM1BG.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    O4 - HKLM\..\Run: [PrinTray] C:\WINNT\System32\spool\DRIVERS\W32X86\3\printray.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
    O4 - HKLM\..\RunOnce: [OOBEDDDemise] cmd /x /c erase C:\WINNT\System32\oobe\msoobe.exe
    O4 - HKLM\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "Owner"
    O4 - HKCU\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "Owner"
    O4 - Global Startup: Event Reminder.lnk = ?
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
    O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.trojanscan.com/trojanscan/TDECntrl.CAB
    O17 - HKLM\System\CCS\Services\Tcpip\..\{AF566226-E715-4B94-9045-89809A3E392E}: NameServer = 205.188.146.146
     
    chip, Jan 13, 2004
    #1
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Hi Chip,

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O4 - HKLM\..\RunOnce: [OOBEDDDemise] cmd /x /c erase C:\WINNT\System32\oobe\msoobe.exe
    O4 - HKLM\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "Owner"
    O4 - HKCU\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "Owner"

    Then reboot and keep us posted.

    Regards,

    Pietr
     
    Pieter_Arntz, Jan 14, 2004
    #2
  3. Chip

    Chip Guest

    Thanks, Pieter. I just wanted to let you know you do a great service. Especially to newbies like myslef. I will tryit now. Thanks agian.
     
    Chip, Jan 14, 2004
    #3
  4. chip718

    chip718 Registered Member

    Joined:
    Jan 13, 2004
    Posts:
    60
    Pieter, I deleted what you told me to. I won't be able to tell you right away if the problem is fixed, because it happens sporadically (mostly at the worst possible times) But I am hoping for the best. Is there anywhere a list is posted where I can check the entries in my new log to see if there are supposed to be there or not? Thanks agian -Chip :)

    Logfile of HijackThis v1.97.7
    Scan saved at 11:09:23 AM, on 1/14/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\System32\Ati2evxx.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\Explorer.EXE
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINNT\System32\gearsec.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINNT\wanmpsvc.exe
    C:\WINNT\SM1BG.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINNT\System32\CTHELPER.EXE
    C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    C:\WINNT\System32\spool\DRIVERS\W32X86\3\printray.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Washer\washer.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Program Files\America Online 9.0\aolwbspd.exe
    C:\Documents and Settings\Owner\Desktop\Chip's Stuff\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [SM1BG] C:\WINNT\SM1BG.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    O4 - HKLM\..\Run: [PrinTray] C:\WINNT\System32\spool\DRIVERS\W32X86\3\printray.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
    O4 - Global Startup: Event Reminder.lnk = ?
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
    O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.trojanscan.com/trojanscan/TDECntrl.CAB
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37999.6777893519
    O17 - HKLM\System\CCS\Services\Tcpip\..\{AF566226-E715-4B94-9045-89809A3E392E}: NameServer = 152.163.244.4
     
    chip718, Jan 14, 2004
    #4
  5. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Hi chip718,

    You can find a lot of useful links here:
    http://www.wilderssecurity.com/showthread.php?t=15983

    But feel free to ask if you are unsure about something.

    Regards,

    Pieter
     
    Pieter_Arntz, Jan 14, 2004
    #5
  6. chip718

    chip718 Registered Member

    Joined:
    Jan 13, 2004
    Posts:
    60
    Thanks, Pieter. This whole issue has me worried. I don't know how I acquired this problem and why Norton's didn't pickup on it. I usually don't download anything off the Internet unless I am 100% sure of where it comes from. The entries I want to find out about are:
    O4 - Global Startup: Event Reminder.lnk = ?
    C:\WINNT\SM1BG.EXE \
    and
    O17 - HKLM\System\CCS\Services\Tcpip\..\{AF566226-E715-4B94-9045-89809A3E392E}: NameServer = 205.188.146.146

    Thanks again-Chip
     
    chip718, Jan 14, 2004
    #6
  7. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Hi chip718,

    SM1bg.exe is used to download from Napster. It connects through a USB driver in order to be able to download directly to mp3 players.

    This entry
    O17 - HKLM\System\CCS\Services\Tcpip\..\{AF566226-E715-4B94-9045-89809A3E392E}: NameServer = 205.188.146.146 shows which is your DNS server. In this case it's one of the AOL proxyservers.

    Regards,

    Pieter
     
    Pieter_Arntz, Jan 14, 2004
    #7
  8. chip718

    chip718 Registered Member

    Joined:
    Jan 13, 2004
    Posts:
    60
    Thanks once again, Pieter. You really know your stuff. Should I assume O4 - Global Startup: Event Reminder.lnk = ? is suspicious? I did a search on the web and I could find out what it was exactly
     
    chip718, Jan 14, 2004
    #8
  9. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Hi chip718,

    You would have to follow the link in the Startup folder to find out exactly where it is pointing.

    The question mark indicates that HijackThis could not find that information, but you can by rightclicking the link and select properties.

    Regards,

    Pieter
     
    Pieter_Arntz, Jan 14, 2004
    #9
  10. chip718

    chip718 Registered Member

    Joined:
    Jan 13, 2004
    Posts:
    60
    Man, you are good! I found it thanks to your instructions. Thanks again. I really appreciate your knowledge and help. -Chip
     
    chip718, Jan 14, 2004
    #10
  11. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    My pleasure. :)

    Pieter
     
    Pieter_Arntz, Jan 14, 2004
    #11
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