Phantom tib file - Please help

Discussion in 'Acronis True Image Product Line' started by marliz, Dec 1, 2006.

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  1. marliz

    marliz Registered Member

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    I am unable to use Win XP defrag on my laptop because it keeps trying to move a .tib file. The problem is I uninstalled True Image [either version 7 or version 8] months ago and haven't been using the laptop. I have version 9, but don't want to install it until my hard drive is healthy.

    I have searched my drive and made sure the recycle bin was empty. There is no .tib file to be found. No matter what I do my laptop freezes as soon as I try to defrag because it keeps trying to move the "non-existent" file.

    I'm guessing it has something to do with a partition made by True Image? But, if so, how do I get rid of it short of reformatting the whole drive?

    Hoping you can help!
    Marliz
     
  2. oisin

    oisin Registered Member

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    Check for hidden partitions
     
  3. dbknox

    dbknox Registered Member

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    You don't say where you imaged to was it an external usb drive? If not I would suspect you have created a secure zone. ( ie: using the same drive).
    If that is the case you will probably have to install TI and remove the secure zone. I don't use secure zone, but I am sure someone will post a reply that knows about SZ. Meanwhile you can tell us how you made the original image.
     
  4. marliz

    marliz Registered Member

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    Re: Phantom tib file - Can't use XP Defrag

    I didn't specify where I backed up to because I wasn't sure. I think I might have backed up to the laptop and then moved it to an external drive.

    I don't remember using the True Image function to make a secure drive, but since it was months ago, that's possible.

    Norton Utilities, version 2003, says there is a problem with the drive but chkdsk shows no problems. No partition shows in the disk manager under Windows administrator and it says the drive is healthy. I'm using XP home.

    I found a small "unallocated" partition with Partion Magic, version 8, at the end of the drive. PM won't do anything with it. I think there is usually such a space after formatting a drive.

    If I install TI 9, I wonder if it would show me a hidden partion if one was made with version 7 or 8?
     
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