Pestered by Panda

Some time ago I installed Panda antivirus as a trial. I then uninstalled it, and eventually settled on ESET.

I keep getting emails with threat updates from Panda, although I have unsubscribed from their list several times, and I have told ESET that mail from Panda is to be treated as spam, and added them to the blacklist.

Nothing helps, I keep getting the mails and ESET does nothing about it. I'm sure there is nothing wrong with the Panda mail (other than I don't want it) but it worries me that if ESET can't deal with that, what else can't it deal with?

j

 

I've been having the same problem for a rather long time now, I've even started a thread here but still no answer (https://www.wilderssecurity.com/showthread.php?t=206399)
I have severall addresses cassified as SPAM on ESS but it does not send them to the spam folder and I sitll have not recieved an answer from Eset as to what is causing this malfunction in the blacklist, so hang tight and wait, may be someday they'll put their hands on it and fix it!!

 

Nothing can save you from the massive spam attack which Panda marketing performs No matter how many times you unsibscribe , you'll be on their list forever . If you could change your email ... it would be the best escape option

 

That still isn't a solution for the issue at hand.....

 

Well, It is your fault by giving your REAL email address..........................................

Here's an idea, make an EMAIL ACCOUNT from yahoo and use that to subscribe to BS applications.

 

That is not a solution either. I have the same problem and refuse to be terrorized to changing my e-mail address. In addition to ESS, Thunderbird cannot handle Panda e-mails either. If the problem cannot be solved technically, the recourse is political and legal. Any company doing business in the USA is technically obligated to obey our laws. Spamming is illegal in this country. The law is difficult to enforce if the spammer sits somewhere in China or elsewhere. But Panda are a company in Spain, and I am sure that we have a commercial treaty with Spain.

Perhaps somebody with some technical standing can formally complain to the Federal Trade Commission, directly or through your Representative in Congress. Eklection time their ears become unglued to sounds from their constituents.

 

There shoud be a bounce back where if you block that sender it returns the mail back to them see how they like it.I guess thats a fantasy though.

 

You can! If you use Gmail though, you can set up it so that any email you receive is forwarded to another one.

 

Surely a bounce back will only verify the correctness of your address. To get around this I created a "Spam" folder and directed unwanted e-mails to it. Perhaps half a solution.

 

Considering they advertise their product as having this function i would have thought they would want to fix it quickly... is it me or does eset seem to be struggling these days to keep up.

Same as the graphs they show you showing Esets advantage over the competition, they are getting to be a few years old too now... I wonder where a more up to date test would show them ?? maybe if the product doasnt function as described another product is in order that does the job.

As customers we should be able to expect as an absolute base requirement that things like this work..or am I wrong to expect it to do what it says on the tin ??