PE2850 PERC4e/Di and TI Server 889

Discussion in 'Acronis True Image Product Line' started by bmw328ii, Jul 15, 2005.

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  1. bmw328ii

    bmw328ii Registered Member

    Feb 3, 2005
    We have a problem with True Image 8.0 Server Build 889 and a Dell Power Edge 2850 Server with embedded PERC4e/DI (LSI Logic) Controller. There is Win2003 Server installed by Dell. We created a new Boot CD with latest build. We have a RAID1 with 2x 73 GB Harddrives. We booted from CD and made a image of C Partion over our network. After finishing image we checked it with TI without any errors. We deleted the two harddrives and created a new raid1 configuration.Everything fine. We booted from the cd and try to restore the image. Restoring takes about 5 minutes and no problem is reported. The restore finishes perfectly. After reboot the message appears that the harddrive configuration is not correct and windows cannot boot up. This messages appears in windows font and is not a failure message of the server. When we look onto the drives we see that the partion is restored correctly, but booting fails every time.

    Does someone have the same problem?
    Do i have to disable the raid to restore image?

    We tried this too but without any chance.

    The server is complety new and nothing without win2003 server is installed.

    How to restore the image on a PERC4e/DIo_O??
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello bmw328ii,

    Thank you for choosing Acronis Disk Backup Software for Server.

    Could you please do the following?

    - Download the Acronis Report utility from;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send the 'report.txt' file from the floppy disk to along with the link to this thread. This will allow us to investigate the problem thoroughly.

    Thank you.
    Irina Shirokova
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