Pc wont remove Eset, help

Discussion in 'ESET NOD32 Antivirus' started by jentepusen, Jan 14, 2009.

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  1. jentepusen

    jentepusen Registered Member

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    When I try tu uninstall eset, this comes up:

    A network error occurred while attempting to read from the file:
    c:\windows\installer\eav_nt32_enu.msi

    What do I do?
     
  2. funkydude

    funkydude Registered Member

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    Weird, try disconnecting any networks?
     
  3. jentepusen

    jentepusen Registered Member

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    Now something else has happened.

    I came home (the computer was on) and all the sudden I heard it turn it self of... I think There was some updates that did it....

    Anyway...

    I have tryed downloading Revo uninnstaller, but I got the same thing up.

    Now after the "re-start" I cant find Eset on the list of programs that I can remove,,, But if I go in the start menu, I find it and It is operative(I can open this program) (excuse my english im Norwegian).

    But when I try remove it with the uninstall button that lyes with it, I get a message that I can not uninnstall because it is not innstalled? WHAT?

    I am not good at these type of things on the computer... I dont know what to do...

    The reason I wanted to remove Eset was because my x-boyfriend innstalled it and suddenly now I had to update with password I have never gotten. So I have gone months without updatet protection. (But now I have scanned with AVG)

    I installed AVG (because I have used this before)....
     
  4. philby

    philby Registered Member

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    Are you using Vista?

    If so, you could reboot to safe mode (without networking) and try start > all programs > eset

    and uninstall from there.

    If this isn't possible, you could try downloading and installing the same version and then uninstalling as per the link below.

    Incidentally, next time I would completely remove an AV before installing another.

    https://www.wilderssecurity.com/showthread.php?t=201094&highlight=full uninstall

    philby

    (Re. the instructions in link and cleaning the registry - I would remove the Eset entries under Local machine > Software AND Current User > Software)
     
    Last edited: Jan 14, 2009
  5. jentepusen

    jentepusen Registered Member

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    Not vista but XP-home editon
     
  6. funkydude

    funkydude Registered Member

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    Could you try following the same steps anyway?
     
  7. ronjor

    ronjor Global Moderator

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  8. jentepusen

    jentepusen Registered Member

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