pc totally dead

Discussion in 'Acronis Disk Director Suite' started by djmackj, Jan 26, 2006.

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  1. djmackj

    djmackj Registered Member

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    I really hope someone could help me. I just installed the Acronis DD suite 9 and i wanted to move some of the free space on D: to C:. I'm running XP Home ed. so the computer had to restart before the free space thing could work. Everything was working fine at first. The program was shrinking down D: drive size and was about to increase C: drive size until an error that said something like unable to read sector 0 or something. It gave a few choices, retry or ignore. Retrying doesn't work, so I chose ignore. When booting up the next time, xp no longer boots. Instead, this blue screen came up telling me Windows had to shut down to prevent damage because something went wrong. Restarting didn't help. Norton Goback for some reason didn't have a previous state to revert to, so I decided to disable it. That didn't work either, the same blue screen came up. I used another computer to arrive at this forum. One advice I followed was to use the windows boot disk and i ran the recovery console. And i typed the following:

    FIXMBR C:
    FIXBOOT C:
    COPY CDDrive:\I386\NTLDR C:\
    COPY CDDrive:\I386|NTDETECT.COM C:\
    BOOTCFG /rebuild

    fixboot said i had an FAT file system, but I'm sure that's not correct. Bootcfg /rebuild didn't work because I had to use chkdsk to scan C:. I did that and chkdsk said there was an unrecoverable problem with the partition. So, I restarted, and this time, the windows logo didn't even show up. I got by the inital Compaq logo, and the screen froze on "NTLDR is missing, press any key to restart", and it just repeats itself after pressing any key.

    I know this is a lengthy explanation, but I really hope someone can help me. First time I used the software and I rendered my computer useless. I really don't want to format so I hope I can get the two partitions working again. Any feedback would be greatly appreciated. Thank you!
     
  2. starfish_001

    starfish_001 Registered Member

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  3. djmackj

    djmackj Registered Member

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    my OS is XP so the above microsoft site doesn't really work for me. However, using the XP boot disk, I was able to copy NTLDR and NTDETECT.COM from the disk onto C:. However, upon restarting, it still says it's missing. Also, bootcfg /rebuild doesn't even work in the recovery console because it says I need to run chkdsk, which in turn says that my partition has unrecoverable errors.
    Any more suggestions people? Should I make a custom boot.ini in the recovery console for XP? If yes, how should I do that?
     
  4. starfish_001

    starfish_001 Registered Member

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    Maybe be what partition is windows installed on? C: D:

    The boot.ini file will have arc path to the windows install that references the disk like this

    http://www.windowsfordevices.com/art...556932034.html

    ARC Paths

    The ARC path provides the OS a method to determine where the installation of the OS resides. The long multi(X)disk(Y)rdisk(Z)partition(W)\windows_dir provides a pointer to the directory location of the OS installation. Determining X, Y, Z, and W is the real trick.

    I should mention that there is also a scsi(X)disk(Y)rdisk(Z)partition(W)\windows_dir ARC path convention for use with SCSI drives. SCSI drives make things a little more complicated, and you might be using a mix of the two ARC paths. Since IDE (including Serial ATA) drives have improved performance and SCSI drives have faded out, we will stick to IDE discussions for this article. For more information on SCSI support, please see the MSDN ARC Path article reference in the last section. With that said, it is simple to say that X and Y are always 0 -- multi(0)disk(0). This leaves Z and W.

    Z refers to the disk number, and disk numbers start with 0. The disk order is typically defined by the IDE or SATA bus and whether the disk is a primary or secondary drive. W refers to the partition number on the disk defined by Z. Partition numbers start with 1. A few examples might clarify the concept further.

    Example 1: You want XPe to boot from the 2nd partition on the 2nd IDE disk (IDE0 secondary drive). The ARC path would be the following:

    multi(0)disk(0)rdisk(1)partition(2)\WINDOWS="Microsoft Windows XP Embedded" /fastdetect

    Example 2: You want XPe to boot from 3rd partition on the 4th IDE disk (IDE1 secondary drive). The ARC path would be the following:

    multi(0)disk(0)rdisk(3)partition(3)\WINDOWS="Microsoft Windows XP Embedded" /fastdetect

    Example 3: You want XPe to boot from 2nd partition on the 1st IDE disk (IDE0 primary drive) The ARC path would be the following:

    multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Embedded" /fastdetect

    Notice that the ARC paths end with "\WINDOWS". There has been some confusion from developers that have been upgrading their systems since Windows NT. The old directory used to be called "\WINNT". The XPe image has all the main files in the "\WINDOWS" directory so you should also have "\WINDOWS" in the ARC path. If you accidentally used "\WINNT", you would get the following error on boot:

    Windows could not start because the following file is missing or corrupt:
    \System32\hal.dll.
    Please re-install a copy of the above file.



    I think this could be your problem
     
  5. starfish_001

    starfish_001 Registered Member

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    I'd run a util to test the partition data if I were you do you have disk Dirctor or similar:)
     
  6. djmackj

    djmackj Registered Member

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    i do have disk director. I made the bootable media disk and booted the computer with it. I can't use the full version for some reason because the screen freezes on "analysing partitions." However, when set on safe mode, the program made it past the "analysing partition" part and I am able to use it. For my C:, there's a little red X and a flag on it as well as being listed as FAT16. There's no longer D:, instead there's an unallocated area. I ran the recover partitions option and it said there were no partitions found. Is there anything else I can do with Disk Director? If I partition the unallocated area of the disk, will the original data on that area be erased?

    On a side note, when I run the recovery console on the Windows XP boot disk, I browse the C: drive and weird symbols are present. Also there's no longer C:\windows directory. Although Disk Director says there's 8Gb capacity, the recovery console says there's only a few Mb.
     
  7. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello djmackj,

    Thank you for choosing Acronis Partition and Disk Managing Software.

    Please boot up from the Windows Bootable CD, then go to the Recovery Console (the
    first Repair option you come to).

    From the command prompt please type:

    chkdsk DISK: /r

    where DISK is the partition letter you need to check.

    After that please create Acronis Report in the way described below:

    - Download and run Acronis Report Utility;
    - Select the "Create Bootable Floppy" option;
    - Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
    - Boot the computer from this diskette and wait for report creation process to finish;
    - Collect the report file from the floppy.

    Please submit a request for technical support. Attach the collected report.txt file to your request along with the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
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