PC hangs when installing updates during shut down ....

Discussion in 'ESET NOD32 Antivirus/Smart Security Beta' started by StoneDog, Aug 11, 2011.

Thread Status:
Not open for further replies.
  1. StoneDog

    StoneDog Registered Member

    Joined:
    Dec 29, 2007
    Posts:
    21
    Hi,

    MS just released 15 (or so) new updates for my Win7 64-bit OS - 4 of these were security updates for .NET 4. Of these 2 were classified 'Important' and 2 'Recommended' .....

    Now what my problem is:
    If you have set your PC to DL/install updates automatically then they are normally applied when you shut down your PC. However the above mentioned updates all require 1 or 2 "Allow" from ESS 5 which you cannot give when in shut down mode. Hence everything is stuck and you have to force a shutdown (which is NOT recommended !) and take the risk of HDD inconsistencies to apply the updates in interactive mode.

    The updates are
    KB2539636
    KB2487367
    KB2468871
    KB2533523

    Why ESS 5 needs any kind of approval (when updates are often made when shutting down your PC) is beyond me ...

    Any thoughts ??

    Cheers,
    StoneDog
     
  2. toxinon12345

    toxinon12345 Registered Member

    Joined:
    Sep 8, 2010
    Posts:
    1,200
    Location:
    Managua, Nicaragua
    Could you post some screenshots of the prompt?
     
  3. Habakuck

    Habakuck Registered Member

    Joined:
    May 24, 2009
    Posts:
    544
    Windows Update crashes during shutdown

    Yesterday i tried to install the latest MS updates for my Win7 x86 maschine.

    I normally do that by shutting down the pc..

    The update got stuck saying: update 1 is beeing installed ....
     
  4. stackz

    stackz Registered Member

    Joined:
    Dec 27, 2007
    Posts:
    619
    Location:
    Sydney Australia
    Re: Windows Update crashes during shutdown

    Two of the .net updates needed/wanted to call home to Microsoft in order to continue installation. The firewall would have just blocked the communication, unless in learning/automatic mode.
     
  5. Habakuck

    Habakuck Registered Member

    Joined:
    May 24, 2009
    Posts:
    544
    Re: Windows Update crashes during shutdown

    Normally the updates should not phone home during shut down installation, shouldn't they?

    I set the windows update to download automatically but ask for isntallation. I normally do that on shutdown.

    My other PC without Eset worked fine...
     
  6. StoneDog

    StoneDog Registered Member

    Joined:
    Dec 29, 2007
    Posts:
    21
  7. StoneDog

    StoneDog Registered Member

    Joined:
    Dec 29, 2007
    Posts:
    21
    Re: Windows Update crashes during shutdown

    Hi all,

    same here - I posted the same a couple of days ago https://www.wilderssecurity.com/showthread.php?t=305265.

    ESET really should work over this as with Windows Update a lot of people has it set to automatic/semi-automatic where the updates are applied during shutdown and this should NOT prompt an "Allow"/"Deny" FW prompt ...

    Cheers,
    S'Dog
     
  8. Habakuck

    Habakuck Registered Member

    Joined:
    May 24, 2009
    Posts:
    544
    Re: Windows Update crashes during shutdown

    I never get any promt.... it just don't work!

    The computer got stuck and i had to manually reset!
     
  9. Temp Member

    Temp Member Registered Member

    Joined:
    Mar 28, 2009
    Posts:
    263
    Location:
    Glasgow
  10. Cudni

    Cudni Global Moderator

    Joined:
    May 24, 2009
    Posts:
    6,956
    Location:
    Somethingshire
    Merged 2 threads
     
  11. Necropsie

    Necropsie Registered Member

    Joined:
    May 6, 2009
    Posts:
    31
    Well my experience did not go very smooth with that updates too. Same updates as mentioned in this thread, but my pc never turmed on again, it stuck on "installing updates". I could not ever opened it in safe mode, it just restarted over and over.. I used my backup image at last. Not sure what the problem is, but unless this problem does not resolve, i am staying away from the final version too.
     
  12. StoneDog

    StoneDog Registered Member

    Joined:
    Dec 29, 2007
    Posts:
    21
    Bump ....

    @Marcos or anyone else at ESET: Any comments on this one ??

    It would be a huge shame if the official released v5 would continue to exhibit issues when updating your OS ....

    Cheers,
    S'Dog
     
Thread Status:
Not open for further replies.