PC crash after AVG update - false positive problem

Discussion in 'other anti-virus software' started by blacknight, Nov 9, 2008.

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  1. blacknight

    blacknight Registered Member

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  2. zfactor

    zfactor Registered Member

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    Re: PC crash after AVG update

    wow that sucks.
     
  3. gery

    gery Registered Member

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    Re: PC crash after AVG update

    So glad i am not running it now. just thinking what the hell are they doing with their stuff here. I wished i never bought it :D :D :D :D :D :oops:
     
  4. zfactor

    zfactor Registered Member

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    Re: PC crash after AVG update

    tried avg a couple times and got rid of it immediatly each time and always said i knew i tried it already what was i thinkning using it again.. its just my opinion but i have never liked avg luckily i didnt buy it like you did.. and im glad i didnt now
     
  5. JRViejo

    JRViejo Global Moderator

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    Re: PC crash after AVG update

    The forum thread supplied by blacknight states:
    IMO, anyone who accepts AVG's default of checking for updates and scanning a PC during boot, is asking for trouble!

    Not only did I tweak those 2 functions from never happening (allowing myself the luxury of manually updating & scanning at a time of my choosing), I also eliminated the LinkScanner and Web Search features as well. My AVG Free 8.0.175 runs just like the old 7.5 did, flawlessly.
     
  6. Smokey

    Smokey Registered Member

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  7. De Hollander

    De Hollander Registered Member

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    Re: PC crash after AVG update

    BTW, in this dutch newspaper, Paul Jansen of AVG reports
    that:

    .......Besides AVG, according to Jansen also customers of GData and NOD 32 where affected because these firms use the same virusdefinitions.

    Is this trueo_O?

    http://www.ad.nl/multi-media/2761974/Duizenden_pcs_plat_door_foutieve_virusupdate.html
     
  8. Macstorm

    Macstorm Registered Member

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    Re: PC crash after AVG update

    I fail to see any relation between those three av's :blink:
     
  9. De Hollander

    De Hollander Registered Member

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    Re: PC crash after AVG update

    If I understand your answer correctly, they make unique, and separate virusdefinitions.

     
  10. JRViejo

    JRViejo Global Moderator

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    Re: PC crash after AVG update

    De Hollander, NOD32 in their Compare Antivirus Software page shows AVG dead last as far as Missed In-the-Wild Viruses. So it's hard to believe that ESET is using the same definitions as AVG, notwithstanding the article. I could be wrong.
     
  11. jmc777

    jmc777 Registered Member

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    Re: PC crash after AVG update

    I'm guessing it'll go down as a misquote, or something.
     
  12. Rmuffler

    Rmuffler Former Eset Moderator

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    Re: PC crash after AVG update

    Hello De_Hollander,

    That is not true. ESET writes its' own virus definitions and does not use competitors definitions. The AV industry shares information on new malware and threats. We do this to better protect our customers. To reassure though, ESET creates it's own virus definitions.

    Thank you,

    Richard
     
  13. De Hollander

    De Hollander Registered Member

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    Re: PC crash after AVG update

    Thank you for clearing that up. :thumb:
     
  14. GoblinPP

    GoblinPP Registered Member

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    Re: PC crash after AVG update

    Of course, that's called a "marketing". If you look carefully at the graph, it is aggregating data over last 10 years. But who cares how AVG performed 5-10 years ago with totally different AV engine? It's like counting apples and oranges together. It's just all fruit, right?
     
  15. JRViejo

    JRViejo Global Moderator

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    Re: PC crash after AVG update

    GoblinPP, assuming (and you know what happens when one assumes) that ESET's AV engines also changed during those 10 years and IF that fact was included as part of their equation, then the comparison would be the same. Apples vs Apples. However, if ESET only compared their present engine with others during that 10 year span, then I would agree with you being deceptive advertisement.

    Marketing makes the world go around and every company paints the same picture in different colors. Take a look at AVG's statement The new AVG 8.0 - the only real-time security solution. Really? Just because AVG added a LinkScanner, does not make their software the ONLY solution. What about the other AV vendors whose security programs work in real-time? What about add-ons to browsers that provide the same security protection? Same picture, different color.

    I use AVG (minus the LinkScanner & Web Search features), but I responded to De Hollander's posting of the Dutch article which seemed not to be factual; later confirmed by Rmuffler. I'm not sticking up for ESET. If you are happy using any software and it does the job for you, then marketing is just hyped-up wording to suit a vendor's perspective.
     
  16. gery

    gery Registered Member

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    is the problem gone alreadyo_O? o_O o_O o_O
     
  17. JRViejo

    JRViejo Global Moderator

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    gery, it was corrected with virus definition update 270.9.0/1778 according to this AVG forum thread:
    Trojan Horse PSW.Banker4.APSA
     
  18. gery

    gery Registered Member

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    Another question about this issue . Is it normal that costumers should be at least notified about any troubles that is caused by the vendor. They have our e-mail and they know we are their costumers and we need some apologies .
     
  19. JRViejo

    JRViejo Global Moderator

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    gery, in this case, we were lucky that AVG posted something in their Free forum because it sure was severe enough to warrant that info but it's my experience that most companies, even with our email addresses on record, don't send out apologies. Many do post the findings in their own forums, when issues spring up, and I guess that's the best we can hope for. :(
     
  20. Big Apple

    Big Apple Frequent Poster

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    Re: PC crash after AVG update

    I wouldn't be surprised at all, that a lot of programs use each others definitions ....look at a lot of industrial products, coming out of one big factory and labeled with their own names. We're all being fooled, more than we will ever know!
     
  21. gery

    gery Registered Member

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    That is the bad news isn't it/
     
  22. kodl

    kodl Registered Member

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    Re: PC crash after AVG update

    This is not true and the quote was not correct. The three AV products do not share definitions. GData uses 3rd party engines but none of them is from AVG or ESET (NOD32)
     
  23. De Hollander

    De Hollander Registered Member

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    What do you mean by saying "the quote was not correct"
     
  24. doktornotor

    doktornotor Registered Member

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    How about reading the second sentence right after the one you've quoted? :rolleyes:
     
  25. ronjor

    ronjor Global Moderator

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    AVG Offers Free Subscription for Deleting Key File
    Story
     
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