Password?

Discussion in 'Acronis Disk Director Suite' started by JPB, Jun 20, 2006.

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  1. JPB

    JPB Registered Member

    Joined:
    Jun 20, 2006
    Posts:
    2
    Hello,

    I have just installed the trial version of disk director suite. When I run the program it asks me for a password which I don't have. Can anyone help with this?

    TIA
    Gareth.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Gareth,

    Thank you for your interest in Acronis Partition and Disk Managing Software.

    Please try to do the following:
    - Uninstall Acronis Disk Director Suite 10.0;
    - Open Registry Editor (Start -> Run -> regedit)
    - Find the following branches:
    HKEY_LOCAL_MACHINE\Software\
    HKEY_LOCAL_MACHINE\Software\Acronis\
    HKEY_LOCAL_MACHINE\Software\Acronis\Acronis Disk Director
    - Set Full Control permission for SYSTEM and current accounts for these branches;
    - Install Acronis Disk Director Suite 10.0 over again.

    If this does not help then please create Windows System Information as it is described in Acronis Help Post and submit a request for technical support. Attach the collected information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
  3. JPB

    JPB Registered Member

    Joined:
    Jun 20, 2006
    Posts:
    2
    Looks fairly straightforward, thanks, will try tonight.
     
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