Paragon Drive Back Up 9.5 Pro - will not open - settings.xml problem

Discussion in 'Paragon Drive Backup Product Line' started by hello007, May 6, 2010.

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  1. hello007

    hello007 Registered Member

    May 6, 2010

    Just downloaded and installed Paragan Drive Back Up 9.5 Pro - the free giveaway this week version.

    When I first installed it - it opened allowing me to see the main panel etc.

    I created a recovery disk.

    However, now when I try to open the software to do my first back up i get this message:

    *Operation Failed:

    Could not read application settings. File settings.xml does not exist.
    Please contact your system administrator to resolve the problem

    Can you please advise as to what I should do?

    I'm now very worried about the stability of this program and am wondering if I should just uninstall it and use something else.

    Please note I am not an advanced computer user -- so please keep advice at a level for the layman - thanks.

    Please advise

  2. PatG

    PatG Registered Member

    Apr 30, 2004
    South Alabama
    Hopefully you've kept the registration numbers that were sent to you. Then I would do a complete uninstall using the Add/Remove program, then reinstall the program. Appears there is a glitch somewhere, perhaps this would fix it. Let us know....
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