Panda Cloud Antivirus 1.5 final release

Discussion in 'other anti-virus software' started by pbust, Jun 20, 2011.

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  1. progress

    progress Guest

    ... and sometimes you are unable to restore the neutralised files as you can see here :(
     
  2. Mongol

    Mongol Registered Member

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    I remember that post. One minute the nvidia files are there and then they are gone...sheesh!
     
  3. Ibrad

    Ibrad Registered Member

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    If I remember correctly they found the bug a few posts later and fixed the issue.
     
  4. Mongol

    Mongol Registered Member

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    Yes they did but a pretty eye opening experience for JoeBlack40 though...:eek: :blink:
     
  5. 22ndcitysaint

    22ndcitysaint Registered Member

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    Is 0x0304A000.sfl found on drive C related to PCAV? I deleted it yesterday and now the sfl file is there again. Googled the sfl file and said that it was for Sony Vegas (which I don't have). There are also OJT logfiles I saw that they have PCAV installed and they also have this sfl file sitting on their drive.
     
  6. pbust

    pbust AV Expert

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    You mean on the root of your C drive??
     
  7. 22ndcitysaint

    22ndcitysaint Registered Member

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    Yep, along with Program Files and Windows folder.
     
  8. pbust

    pbust AV Expert

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    No, that's not Panda.
     
  9. DOSawaits

    DOSawaits Registered Member

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    Since i switched to PCAV, it's there for me also. It's a 0-byte file, i deleted it many times but just comes back.
     
  10. pbust

    pbust AV Expert

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    Can you please send me some of those files?
     
  11. JoeBlack40

    JoeBlack40 Registered Member

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    Installed PCAV and that file is present for me too.It wasn't there until yesterday.
     

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  12. DOSawaits

    DOSawaits Registered Member

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    Are you asking me to send you a 0-byte file ?
     
  13. pbust

    pbust AV Expert

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    It seems like they could be related, but they should not be located in those directories, they should only be located under the Panda directory in ProgramData.

    We are revising the code right now to see if there is a bug which is causing these files to be located outside their normal location.

    EDIT: they are not always 0 bytes.
     
  14. ams963

    ams963 Registered Member

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    I also had that 0 byte file in my C: drive from the installation of pcav right until my license expired and switched to wsa.....I used to delete the file..and it would reappear when I would check the drive......
     
  15. pbust

    pbust AV Expert

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    These files should reside under the path "app data\all users\Panda Security". For those of you which had this issue, can you please check the following:

    a) If the above path is longer than 260 characters (maybe you custom-pointed %allusersprofile% to a different location than the default one?)

    b) If the above path exists (it should exist but let's check it just in case).

    c) If the above path is pointing to a virtual folder (under Vista/Win7).
     
  16. DOSawaits

    DOSawaits Registered Member

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    C:\Users\All Users\Panda Security\Panda Cloud Antivirus
    does exist on my system, dirlog is attached.
     

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  17. pbust

    pbust AV Expert

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    Many thanks DOSawaits.

    @ams963, @JoeBlack40 and @22ndcitysaint, can you please provide the requested info above?
     
  18. ams963

    ams963 Registered Member

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    sorry can't do....uninstalled pcav..... wiped out all remnants.....
     
  19. pbust

    pbust AV Expert

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    You don't need Panda installed to provide the info above. With the answers about your %allusersprofile% should be enough.
     
  20. Brandonn2010

    Brandonn2010 Registered Member

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    I have a question. Does Panda show anything differently if a threat is found during a scan? I do a scan and all it does at the end is say it completed successfully. Will something change during the scan or will it say infections were found after the scan finishes?
     
  21. 22ndcitysaint

    22ndcitysaint Registered Member

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    Uninstalled PCAV too but the path exists.

    *I dont know how to make a dirlog.
     
  22. DOSawaits

    DOSawaits Registered Member

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    dir /s /b >dirlog.txt

     
  23. JoeBlack40

    JoeBlack40 Registered Member

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    Please be more specific,i don't know how to make one either,thanks.
     
  24. ams963

    ams963 Registered Member

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    of course it does.....like any other av pcav leaves remnants behind which I cleaned manually........
     
  25. pbust

    pbust AV Expert

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    @ams963, @JoeBlack40 and @22ndcitysaint, can you please post where your %allusersprofile% is pointing to?

    Don't really need a dirlist, just to know the full path of your %allusersprofile%.
     
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