I have the padlock disappearing problem reoccurring with the update to v8.0.1.173. I am using Opera 10.62.
It's likely that an update to Opera has changed this. I'll take a look in the next couple days and report back!
FYI, using the latest version of WSA and Chrome and the padlock is there as I type this. No problems w/Chrome.
Did you try a clean reinstall to see if that helps? Also are you a Closed Beta User and what OS are you using? TH
Have had this occasional problem for a LONG time; both on Vista, Windows 7, with both Chrome and Opera, with both the beta and the gold versions.
We know that a browser running inside Sandboxie won't show the padlock, so that means that the WSA program needs to know the browser is there and know what its content is. If something else blocks WSA from getting this information, it won't display the padlock I'd think.
A clean reinstall seems to have fixed it, thanks . Ps: Using Windows 7 x64 , closed beta user. Edit: Problem returned.
Sorry it didn't work out! Can you please contact WSA support to see if they can see something in your scan logs! https://www.webrootanywhere.com/servicewelcome.asp? HTH, TH
Still a problem with v8.0.1.177... When it disappears, I have to load a https, e.g. Wilders, to bring it back, but I have to do this on and off, many times, since my browser runs most of the time.
Noticed the same problem only yesterday and padlock missing as I type this. V8.0.1.173.-Google Chrome Seems okay with Firefox.
Could you let me know what browser versions you're using? We have an improvement coming in the next round of builds which may correct this, but it would be worth getting our internal QA team to test through it beforehand. Thanks!