outlook pop3 slow retrieving email

Discussion in 'ESET NOD32 Antivirus' started by Mister Natural, Jun 15, 2010.

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  1. Mister Natural

    Mister Natural Registered Member

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    I have one user running 4.2.4 in which his email comes in very slow. Attachments take exceedingly long time to pull in. Incoming progress shown in bytes, not kilobytes. He is not on exchange. Using pop3 email account with Verizon. All NOD settings are default, is not integrated into system. If I uninstall NOD everything works fine. I don't want to put him back on v2.7 but I may have to if I can't determine the cause.
     
  2. Cudni

    Cudni Global Moderator

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  3. Mister Natural

    Mister Natural Registered Member

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    This is a windows xp pro system. Both links are outdated as the option screens in 4.2.4 are different than what is shown.

    Thanks anyway though.
     
  4. siljaline

    siljaline Former Poster

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  5. Cudni

    Cudni Global Moderator

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    the gist of it should be the same. Hopefully Eset will update the screen shots if necessary
     
  6. siljaline

    siljaline Former Poster

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    I run Win XP Pro SP3, as well, the links that Cudni posted, the screens are for illustrative purposes and should reflect what you see in the current build UI.

    Run through the checklist I posted here and advise, please.

     
  7. Mister Natural

    Mister Natural Registered Member

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    I am awaiting for the person in question to allow me to remote into his system. I will report back afterward, thanks.
     
  8. Mister Natural

    Mister Natural Registered Member

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    Looks like the problem was related to a problematic DSL connection. I had to call Verizon to have them reset the DSL modem. Things appear to be ok now.
    Thanks everyone.
     
  9. siljaline

    siljaline Former Poster

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    Glad to have been of asistance, please post back to this thread if there are any further issues regarding this.

    Regards,

     
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