Outlook Express

Hello Forum,
When i go into files in OE and click on Compact all Folders, I receive a pop-up from Microsoft. OE has encounted a problem,has to close.So I can't compact all folders. how do i fix this problem.
Badcompany.

 

http://www.experts-exchange.com/Sof...Email_Clients/Outlook_Express/Q_22862302.html

Waaay down at the bottom is the solution..
Ya have to be fast to catch it...

Here's the gist of it.

1. Register two important Outlook files. Go to Start > Run and type regsvr32 OLE32.DLL
Also, type regsvr32 inetcomm.dll

2. Check if folders.dbx file is corrupt. With OE close, do search for folders.dbx and rename it to folders.old.

The file is located in C:\Documents and Settings\<account name>\Local Settings\Application Data\Identities\<hexadecimal number>\Microsoft\Outlook Express folder. It is a hidden folder, so you have to unhide hidden folders and files to see it. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

3. Check if DBX file is corrupt. Perform a repair with
Outlook Express Repair Tool - free 30 trial version
http://www.nsware.com/Repair-Tool-for-Outlook-Express.htm

4. Create a new Outlook Express identity.
http://support.microsoft.com/kb/209169

5. Repair or Reinstall Outlook Express.
http://support.microsoft.com/kb/263837

This last link didn't work for me.
________________________________________________________________________
If that doesn't do it-what version of OE are you using?
This has lots of info for OE5/6.

http://www.insideoe.com/faqs/why.htm
Try the one below instead ..

http://www.insideoe.com/files/maintain.htm#compact

HTH!

 

Hi Marja,


Just finished complete scan with OE repair tool,Over 1 hour for this scan. But could not find the repair button.How does it repair.
Badcpmpany

 

BC, did you try what Stapp offered?

And also found this, it might be helpful to go through this repair FIRST,
This is a basic repair kit with clear, helpful pics and instructions.

http://www.microsoft.com/windows/ie/community/columns/oerepair.mspx

If after going through the above instructions you stil have a problem,
this link will help you figure out if your *dbx IS corrupted..

http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

It might just be a glitch of OE..so try the simplest thing first!
(i.e. the basic repair kit in the first link.)

Why do I think you went right for the repair tool,
skipping the first two parts of the whole answer from EE?

 

Too much typing Marja. BC's a "point and click" kinda guy. Beside's .... I doubt he's ever seen the runbox.

S

 

Hmmm...That true, BC?

Then 'point and click' on the links in the previous post, try what they tell you,
if you need the runbox to re-register OE, or the dll's.
these instructs below will open the runbox easy..

To be able to open the run box with just one click. Here's how...

1. Open Notepad
2. Type or copy the following text:

(new ActiveXObject("Shell.Application")).FileRun()


3. Under the file menu click Save as
4. Navigate to the folder of your choice. The desktop might be a good choice.(Hint)
5. In the File Name box type a filename with a .js extension such as run.js
6. Click Save and close Notepad.

Clicking on this file should now open the run box.

Let us know how it goes.

Too much typin again?

 

Hi All,
Thanks for all your help, OE is OK now,not quite sure what fixed it, I think it was reinstalling these dll's.
Badcompamy.

 

That's great!

Thanks for letting us know what worked, BC!