Outlook 2016 all of a sudden won't open Gmail

Discussion in 'other software & services' started by silver0066, May 20, 2019.

  1. silver0066

    silver0066 Registered Member

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    When I try to open gmail on Outlook I get the attached box. When I fill it out, nothing happen. Outlook works fine with my other email accounts, ie, Mindspring, Hotmail, Yahoo.
    This just started happening today with no explanation. I even restored my Windows 10 with Macrium,... no change.

    Can anyone help?
     

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  2. shmu26

    shmu26 Registered Member

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    This morning, I had to sign in again, too. But it worked for me.
    If your regular password is not accepted, you probably have two-factor security on your google account, so you need to generate an app password, and use that, instead of your regular password.
    https://support.google.com/accounts/answer/185833?hl=en
     
  3. silver0066

    silver0066 Registered Member

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    I don't have two-factor security on my account. Any other suggestions?
     
  4. shmu26

    shmu26 Registered Member

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    Make sure your google account is set to allow access for less secure apps, and your gmail account is set to allow IMAP.
     
  5. kls490

    kls490 Registered Member

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    Mid Atlantic Region (USA)
    Shmu26 is correct about "allowing less-secure apps", especially if you are accessing Gmail via Webmail or POP3.

    I experienced the same sign-in issue with one of my own Gmail accounts which is accessed by Webmail. The others are via IMAP access and I did not encounter a log-in issue with those accounts.

    Cheers!
     
  6. silver0066

    silver0066 Registered Member

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    Account is set to access less secure apps and gmail is set to IMAP. Any other suggestions?
     
  7. shmu26

    shmu26 Registered Member

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    I ran out of suggestions. :(
     
  8. FanJ

    FanJ Updates Team

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  9. silver0066

    silver0066 Registered Member

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    Thanks. I already enable less secure apps. I don't use 2-factor verification. It looks like others are having the same problem from Gmail forum.
     
  10. Victek

    Victek Registered Member

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    Can you login using a web browser?
     
  11. silver0066

    silver0066 Registered Member

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    Yes, works fine on the web.
     
  12. Victek

    Victek Registered Member

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    Did this resolve? I was having a weird problem this morning with Windows Hello blocking one of my Microsoft accounts in Outlook. I was able to resolve it, but my solution was specific to Microsoft accounts and wouldn't help with Gmail.
     
  13. silver0066

    silver0066 Registered Member

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    Issue has NOT resolved. I have tried everything possible shown in Office and Google Forums. Nothing worked.
     
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