Outlook 2013 / Office 365 crashes when sending e-mail

Discussion in 'ESET Smart Security' started by hejsvejsmike, Mar 9, 2013.

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  1. hejsvejsmike

    hejsvejsmike Registered Member

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    Outlook 2013 crashes and restarts when sending an e-mail. Disabling the ESET Smart Security 5 Outlook Add-in fixes the problem. Is there a compatibility issue?

    Windows 7 Premium / Office 365
     
  2. Cudni

    Cudni Global Moderator

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  3. er34

    er34 Guest

    As pointed by Cudni , you can safely disable the add-on.
    ESET will not scan your mail for SPAM, however Outlook has its own spam filtering you can use and adjust:

    http://technet.microsoft.com/en-us/library/cc179183.aspx
    http://office.microsoft.com/en-us/outlook-help/overview-of-the-junk-email-filter-HA102748954.aspx
    http://office.microsoft.com/en-us/o...ter-HA102748928.aspx?CTT=5&origin=HA102748954

    Adjust your settings and make sure your Office/Outlook is up-to-date via Microsoft Update (there are monthly junk mail filter updates).
     
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