Outlook 2010 recovery password tool

Discussion in 'other software & services' started by robinb9, Mar 5, 2013.

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  1. robinb9

    robinb9 Registered Member

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    Does any one know of a recovery password tool for outlook 2010.
    My client did a outlook backup and accidently moved the mouse too fast and letters aand symbols got stuck and he accidently put save password
    When he finished he closed outlook
    Later that day he needed to check email and when trying to open the program it came up asking for the data password which of course he has no clue
    And outlook will not open
    I would hate to reinstall office and start all over. I do have a backup for the month prior to this mess but then he would loose a whole month but to do this I have to still uninstall office and reinstall it
    Thanks
    Robin
     
  2. JRViejo

    JRViejo Global Moderator

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    robinb9, perhaps NirSoft's Mail PassView could be of help. Let us know.
     
  3. robinb9

    robinb9 Registered Member

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    i tried it no go but But I figured out what she did because I tried your it did not work and that is when I thought something else had to be wrong because that backup had no password She told me when she was working in the program something popped up asking for a password. She assumed this was her email password, so I tried that and it worked but when I went into the program nothing was there except her account info which was very strange. When I tried to send an email I got an error msg that it could not find the account profile. Then I remembered in the outlook folder there was nothing there so it was looking for nothing. But when doing a email test through the account settings it passed. But try to send an email the regular way,,nada
    So I deleted the account and made a new one and brought in the week before backup I had done and that had no password That came in fine so basically she lost 1 week of send emails, better than a month
    But even though I deleted the first account it is still showing up grey. With the inbox etc
    The new account has a (1) in front of it because the email address is the same as the one I deleted
    Is there a way to permanently delete that one?
     
  4. JRViejo

    JRViejo Global Moderator

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  5. fax

    fax Registered Member

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  6. robinb9

    robinb9 Registered Member

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    I was able to remove the first account by going into the control panel but it is asking me for a password again, which now i know what it is but how do i stop it from asking for the email password when outlook first opens, this is the first time I have seen this happen
    robin
     
  7. robinb9

    robinb9 Registered Member

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    oops i figured it out- I had to go into Account Settings , in the data file, click on settings, and put in the old password- leave the new password blank
    that did it
     
  8. JRViejo

    JRViejo Global Moderator

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    Glad to hear it, robinb9! Take care.
     
  9. robinb9

    robinb9 Registered Member

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    thanks JR :) you too
     
  10. cruelsister

    cruelsister Registered Member

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