Outlook 2010 plugin causing Outlook to crash

Discussion in 'ESET NOD32 Antivirus' started by gliberificbear, Aug 29, 2010.

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  1. gliberificbear

    gliberificbear Registered Member

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    The plugin for Microsoft Outlook causes Outlook 2010 to crash to the desktop on exit . I activated all the addons one by one until I narrowed it down to the Eset plugin . Without it , Outlook 2010 closes normally . With it activated , Outlook 2010 crashes to the desktop whenever you try to close the appliaction , either by using the " red x" , or by going to the file menu and selecting exit.
     
  2. gliberificbear

    gliberificbear Registered Member

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    I was told to go into the addins section and uncheck Eset plugin . I did so and Outlook 2010 closes down correctly . However , on the next reboot of the machine , it is reactivated again , and once again the crash on exit occurs . It is looking more and more like I have to disable Eset Nod32 from scanning emails , which kind of defeats the purpose for me .
    I'm running Microsoft Outlook 2010 on Windows 7 64bit Ultimate .
    I won't be getting rid of Eset , I have faith that somewhere along the line someone else will get this error and be able to provide more information on it than I can, and at that point it will get fixed . Just lettig you guys know what's happening and the temporary work around for it.
     
  3. Marcos

    Marcos Eset Staff Account

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    As an interim solution, disable the "Remove from server when deleted from Deleted Items" option in your account setup or scanning of read emails.
     
  4. STRYDER

    STRYDER Registered Member

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    Unchecking scan on read email worked for me.
    Three questions:

    1. Is this a confirmed bug in the product?
    2. If so, will it be fixed in the next update?
    3. When will the next update be?

    Thank you for your time.
     
  5. BillUK

    BillUK Registered Member

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    I too have found that NOD32 4.2.64 causes Outlook 2010 to crash. I've simply gone back to 4.2.35 which is OK.
     
  6. pbcopter

    pbcopter Registered Member

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    Any updated on fixing this issue?
     
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