OS-Selector and USB Mouse

Discussion in 'Acronis Disk Director Suite' started by ErnstB, Sep 3, 2005.

Thread Status:
Not open for further replies.
  1. ErnstB

    ErnstB Registered Member

    Joined:
    Mar 30, 2005
    Posts:
    11
    Location:
    Erlangen, Germany
    I got a new PC (without PS/2 Mouse and Keyboard Ports). The wireless keyboard and mouse (Logitech MX 700) are connected via an USB port. Legacy Support in BIOS is enabled.
    When the OS-Selector screen shows up in the boot process, I see a mouse pointer, which I can move in the vertical direction, but not in horizontal direction.
    I tried the options "Standard" and "USB or PS/2" - both with the same rsults.
    The same mouse works well, if I boot Acronis TrueImage from CD.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
  3. MFK

    MFK Guest

    I have the same problem. I am using Windows 2003 Server.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello MFK,

    Please accept our apologies for your inconvenience.

    Could you please do the following?

    - Open Start\Programs\Accessories\System Tools\System Information;
    - Choose the 'Save' option in the 'File' menu (or 'Action' menu under Windows 2000), enter the 'File name' and set the field 'Save as type' to 'System Information File (*.NFO)';
    - Send the result file along with the link to this thread to support@acronis.com.

    Thank you.
    --
    Irina Shirokova
     
Thread Status:
Not open for further replies.