Ordering from TigerDirect

Discussion in 'other software & services' started by LenC, Nov 21, 2008.

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  1. LenC

    LenC Registered Member

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    Am having a difficult time with them - trying to get a rebate check. It was my first (and apparently last) order from them. I had heard good things about them, so I am really disappointed - sleezy phone reps etc.

    Has anyone else had such problems?
     
  2. wilbertnl

    wilbertnl Registered Member

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    One time I had a mail-in rebate that seemed to not work out for me.
    And yes, phone calls and emails didn't satisfy me.
    Tigerdirect did work on the problem with the rebate funding company and after a long time it got solved and I received the check in the mail.

    All I can say is: be patient, my experience is that Tigerdirect takes it's business serious and sometimes events are not in their control.
     
  3. norky

    norky Registered Member

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    the other day i saw that some rebate processing place was going belly up. maybe that's what happened. tigerdirect owns compusa now so they arent completely sketchy.
     
  4. innerpeace

    innerpeace Registered Member

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    Yes, the company that filed for bankruptcy is Continental Promotions Group (rebatestatus.com). I read about it here. http://forums.anandtech.com/messageview.aspx?catid=40&threadid=2248708

    There are a lot of checks bouncing right now and some manufacturers are scrambling to find another processing company. I'm not sure if this is the OP's problem or not.
     
  5. JRViejo

    JRViejo Global Moderator

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  6. Kerodo

    Kerodo Registered Member

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    I have had a heck of a time with rebates in general lately, not related to Tiger, but 2 out of 3 recent rebates never showed up or got processed for all I know. Got 1, that's it. Things seem to be doing downhill.....
     
  7. ThunderZ

    ThunderZ Registered Member

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    Many times the company the item is purchased from, TD in this instance, has little or nothing to do with the rebate. This is usually stated some where in the info. about the item being purchased.

    Having said that, I quit dealing with them many years ago. There was what seemed to be a big turn over in phone personal and it just went down hill from there.
     
  8. rookieman

    rookieman Registered Member

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    I had a friend that went through the same thing a few years ago after buying ram.He was suppose to get a rebate and they kept asking for a code from the package.He gave them every one he could find on ito_O and none of them worked for him.He learned a lesson from this and it was either the code wasn't on the package or this was false advertising.I was thinking i'll never talk anyone into buying items from them no more:blink:
     
  9. LenC

    LenC Registered Member

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    Rebates aren't what they used to be:D

    I think you have to buy based on a non-rebate price and then consider it a bonus if the rebate comes through.

    But no more TigerDirect for me - not that they would care a whole lot.
     
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