Optus cops $504,000 fine for email, SMS spam

guest · Jan 31, 2020

Optus cops $504,000 fine for email, SMS spam
January 31, 2020
https://www.crn.com.au/news/optus-cops-504000-fine-for-email-sms-spam-537291

Optus has been hit with a $504,000 infringement notice for sending customers marketing SMS and emails after they had unsubscribed.

An investigation by the Australian Communication and Media Authority found the carrier sent unwanted marketing material to customers between 1 June and 4 December 2018, and also sent some commercial emails without an unsubscribe option.
ACMA chair Nerida O’Loughlin noted it was the second largest infringement notice paid to the communications watchdog.

“It reflects the seriousness of breaches made by Optus and its failure to honour its customers’ wishes to unsubscribe, in some cases on multiple occasions,” said O’Loughlin.
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Optus cops $504,000 fine for email, SMS spam

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