Discussion in 'Acronis True Image Product Line' started by joop2, May 13, 2005.

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  1. joop2

    joop2 Registered Member

    Oct 15, 2004

    I am running True Image server Linux on a FC2 server.
    All went well, until I got this morning this error: Unable to create volume snapshot.
    I have enough space to create the files:
    [root@myhost 13-05-05]# df -h
    Filesystem Size Used Avail Use% Mounted on
    /dev/hdc5 76G 12G 61G 16% /backup

    What could be the problem?

  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Joop2,

    Thank you for choosing Acronis Linux Server Disk Backup Software.

    First of all, please make sure you use the latest (914) build, which is available on our web site at http://www.acronis.com/homecomputing/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/my/products/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.

    If the problem persists please issue the following commands:

    strace -o log trueimagecmd --list --partition:1-1 --filename:/tmp/test.tib --create --progress:eek:n
    dmesg > dmesg.txt
    mount > mount.txt
    lsmod > lsmod.txt

    Please pick up all the files created and send them to support@acronis.com along with the link to this thread and your kernel version.

    Thank you.
    Ilya Toytman
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