Only threat found, not cleaning

Discussion in 'ESET Smart Security' started by abinorathel, May 1, 2013.

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  1. abinorathel

    abinorathel Registered Member

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    India
    Every time i am scannig my local disks it detects many virus but the antivirus is not cleaning them. And it possess a danger threat to the system. How can i change the option to scan and delete??
     
  2. Marcos

    Marcos Eset Staff Account

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    If you ran the scan via the right-click context menu, make sure you selected "Advanced options" -> "Clean with ESET Smart Security".
     
  3. abinorathel

    abinorathel Registered Member

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    Location:
    India
    Number of scanned objects: 818717
    Number of threats found: 44
    Number of cleaned objects: 0
    Time of completion: 1:52:02 AM Total scanning time: 12466 sec (03:27:46).
    I haven't find any option in terms of cleaning.
     
  4. Janus

    Janus Registered Member

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    Europe - Denmark .
  5. Janus

    Janus Registered Member

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    Europe - Denmark .
    Hello Again :D

    Just to supplement what Marcos has already written, just to illustrate, if you should have any doubt. (Now it is bedtime from this side of the world.)
     

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  6. abinorathel

    abinorathel Registered Member

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    Thanks a lot mate. It is correctly working and so far eliminated 44 infections include my kmplayer setup file .:)
    But still to clean the infection i have to choose the right-context menu >clean file option. Other scans are not cleaning the threat even after i changed the cleaning level to strict as per the directed page in the above link.
     
  7. Marcos

    Marcos Eset Staff Account

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    Smart scan checks all files on all disks and cleans possible infections automatically.
     
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