One more missing license (order problem)

Discussion in 'ESET NOD32 Antivirus' started by IcePic, Aug 11, 2008.

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  1. IcePic

    IcePic Registered Member

    Joined:
    Aug 11, 2008
    Posts:
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    Hi,

    I placed an order to renew my 3 computer license on the ESET website on Saturday, 8/9. I received the confirmation email, but never received the follow-up email with the username/password. I opened a ticket with ESET yesterday, but haven't yet received a response. Your assistance would be appreciated!

    Case #: 148XXX

    Regards,

    Jeff
     
    Last edited: Aug 11, 2008
    IcePic, Aug 11, 2008
    #1
  2. IcePic

    IcePic Registered Member

    Joined:
    Aug 11, 2008
    Posts:
    3
    Order Problem

    Can anyone assist? Still waiting for email with username/password.

    Order #: XXXXXXX (placed 8/9)
    Case #: 148XXX (opened 8/10 - no response)

    Would like to resume with signature updates ASAP.

    Thanks,

    Jeff
     
    Last edited: Aug 11, 2008
    IcePic, Aug 11, 2008
    #2
  3. Eryan

    Eryan Eset Staff Account

    Joined:
    Jan 17, 2008
    Posts:
    181
    Hi Icepic, I'm researching this right now and will get right back.

    Edit: I sent you a PM regarding your username/pw, can you reply to me there?
     
    Last edited: Aug 11, 2008
    Eryan, Aug 11, 2008
    #3
  4. IcePic

    IcePic Registered Member

    Joined:
    Aug 11, 2008
    Posts:
    3
    Problem solved! Thanks for your help.
     
    IcePic, Aug 11, 2008
    #4
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