Hello, I will keep this as brief as possible in the hope somebody will take the time to read it. 1. I open a file from friend, which i had scanned with eset "smart" security. 2. Next day eset icon goes red and says i do not have current update. 3. I disable eset and reinable. All seems well. 4. I go to do some internet banking, firefox warns "untrusted site" Alarm bells start to ring. 5. I decide to restore, but all restore points have vanished. 6. I contact eset, they send me an email suggesting i download a heap of third party AV programs. All free they say. My faith in eset hits rock bottom and i wonder why i pay them to protect my computer, when obviously they don't. Why didn't real time file protection system work?? However i do what they suggest, as far as i can tell no virus is found by any of the suggested programs. (eset rogueav cleaner, malwarebytes, combofix, ccleaner) 7. I try once again to connect to internet banking but still get the "untrusted site" message. 8.I post my first ever post on any forum, in the hope that some super hero comes to my rescue. (but secretly resign myself to an fdisk, and the hell that comes with it.) 9. I retire to bed praying the rising sun brings my hero. Goodnight. 10. Toss and turn all night wondering why i didn't backup my hardrive onto that shiney new external drive i bought a week ago.