OFFICIAL RELEASE - Prevx 3.0.5.50 with SafeOnline

We're working on making a more seamless process for 64bit/32bit downloads so we haven't officially called SafeOnline 64bit compatible throughout our website but we will be doing so soon.

 

Regarding Hypersnap - my answer is still the same as when I posted it here: https://www.wilderssecurity.com/showpost.php?p=1601115&postcount=40

Screengrabber protection is not exactly a "block everything" technique, otherwise you wouldn't be able to see your screen There are some variations in it but the most important areas of protection on the browser process and browser contents itself from suspicious programs are always applied.

 

So safeonline doesn't necessarily protect against keylogers with screen capture features?

 

Sorry. This was and is no real answer to me because the confusion stays and I am sure anyone who reads that agrees. It could be very simple. If I would have seen in the changelog of this newer versions "Hypersnap and ... (other legitimate screenshot applications) are from now on allowed [under this and that circumstances..] and not anymore blocked by Prevx screen grabbing protection - Only malware screengabbing attacks are prevented. - Don't get confused that you get warning if you press print button but not in any other case using special software."

The point it seems to me you don't want to understand is that if you are so unbelievable vague as you are and were there is no trust at all that this blocking function works actually! I know from earlier version this black screen very well, I had it all the time ... then later it came only in 50 % of the cases I used Hypersnap (completely erratic and without any system for the user to conceive, very strange!) and now - finally - there is no blackscreen at all? Come on? What is going on?

This is really confusing and if it is not broken (the feature) just include it - the changed behaviour - in changelog or say so? Why aren't you doing this?

But it WAS in previous builds, don't tell me otherwise cause I were there!
And I see no changelog, that I find suspicious.

RIGHT! - And this was very annoying when using screenshot programs! (Or what did you mean here?) - And the right way to deal with it would have been a simple popup asking the user if he wants to allow Hypersnap (etc.) to make screenshots regardless the maximum setting for maybe a short period of time - This would have built trust in your SafeOnline features. ("See, it works and isn't just snakeoil or eyecandy!") - But just changing that secretly (undocumented) and being vague about how it works and letting the user guess what is going on DOESN'T HELP!

Yes, and I see how much you would like that anyone just believes you: "SafeOnline is working perfectly". - But clearly this wasn't the case with previous versions (think about all those bugs that were detected for month after month and will be detected even in future) and I am now not sure because of your peculiar way not talking straight about this subject.

Frankly, you telling me that my graphics card driver is the reason why the black screen is sometimes there and then again not (other posting regarding Teamviewer where 'black screen' also was completely erratic) is not believable and acceptable at all to me. No, it's either a bug or feature in SafeOnline ... and the way you are 'dealing' with it I have to guess it might be a bug you want to cover up?

Avoiding this topic and not handling it openly won't help you getting (my) trust in SafeOnline back and I am not going anywhere.

@all: Does anyone here get those black screen when using whatever screenshot program (maybe exotic one?) together with maximum secure SafeOnline (browser open on https sites etc.)? - How should we users else verify that this protection feature is working at all?

Regarding Teamviewer I have to test the .50 build if there was any change but I would be interested also in any experience of other users if there is consistently always a black screen (SafeOnline Maximum, https site open etc.) or if you see what I saw on my remote teamviewer session on a prevx and safefonline protected client: erratic, not conceivable switching beetwen "sometimes it works (all is black), but sometimes you can see the screen even if you shouldn't".

Don't want to stirr up things or making trouble here, No! I am just asking questions anyone would have who has tested your so called 'release candidate' (i.e. beta) versions since months like I did!

 

I refer to my thread here > Problem using Gadwin Printscreen 3.1 > https://www.wilderssecurity.com/showthread.php?t=257037

I, also, have noticed that I do not receive the black screens anymore.

I still use Gadwin Printscreen, so why do I no longer get blackscreens?

So, I am also wondering why Joe appears to be disingenuous in response to recent posts by guest in this thread and other recent threads.

 

Hi Joe,

I'm having problems again always with entering Account Numbers and Passwords on my Banking sites HTTPS and also HTTP sites such as Wilders, It doesn't seem to key in all the Numbers or Letters the site needs to login. I watch as I'm typing and sometimes I have to key the number twice to show but if I turn off SafeOnline all is well I tried tuning SafeOnline settings and still the same problem! I have always had problems ever since SafeOnline came about

TH

 

Perhaps Safeonline has become the "Albatross Around One's Neck" ...for Prevx.

I have noticed that Joe does not respond as quickly, like he once did.

 

I also get issues with printing with safeonline. I will notice that I am unable to print anything in my web browsers and a reboot is necessary. I am using win 7 x64. Using firefox and opera. When the printing issue hits, even opera does not print. MS word and notepad will print with no issues though.

Anything I can do to help ID the issue?

 

If you (or anyone else with printing issues) could send me a PM, I'd gladly take a look at what could be happening

 

No, rather, this is due to a lot of other things going on and me only having two hands

 

I've retested the screen capturing protection on Windows 7 and Vista with two keyloggers - AKLT and "Through the eyes of a keylogger" and it fully blocks both If anyone who is having problems with screen grabber protection could please give me the exact OS, service pack, and browser they're using, as well as if they have any graphics filter drivers installed like those used by LogMeIn or similar services, that would be a big help in diagnosing if there is an issue

Thanks!

Also - one other note: if you have, at any point, changed configuration from Maximum to High and are subsequently experiencing the screen grabber protection not working, please try uninstalling Prevx, rebooting your PC, and then reinstalling it.

I'm definitely not trying to sidestep the possibility of there being an issue, but there are an extremely high number of variables involved with screen grabber protection. Ironically, the users that are having the printer issues are all affected because of the screen grabber protection - one of the other variables involved is that printing goes through the same paths as screen grabbing within the operating system. The protection definitely does exist and, as far as I can honestly tell, is working properly.

 

Could you let me know what other browser plugins you have installed and what browser you use? We had a user write in recently with a similar issue that solved it by disabling the Windows Live browser plugin.

Let me know!

 

Sorry no Windows Live on my Desktop that has Win XP Pro SP3 and I'm only using IE8 ATM and one more thing is that it does not remember my Login info even if I check the Boxes to do so even here at wilders! I will install Firefox tomorrow and do more testing!

But on my Laptop I will check Windows Live browser plugin again Tomorrow and do testing beddy bye for me!

Thanks,

TH

EDIT: I forgot that Win XP has Windows Messenger Preinstalled but will do some testing!

 

Hi Joe I will let you know regarding the printing issue. I just did a full restore to make sure it wasn't the fault of a registry cleaner program.

 

Currently using 3.0.1.65. Bought a two year licence, happy with Prevx The problem is, no update is avaliable for me when i click the "update" button. Will there never be a auto-update? Must i install the latest version from the site?

 

There will be when they get all the Bugs worked out with SafeOnline but if you want this version just go to the first post and download it but make sure you uninstall the version you have and reboot and install this version make sure you have a copy of your Key handy!

TH

 

I had to go back to version 3.0.1.65 which I really like. Not only was this new version not working in my sandboxed Firefox but more importantly for me, it killed my MacroExpress. None of my macros were working. Recovered a backup and everything is fine again, like I said, I do like the older version, I hope that it does not autoupdate itself to the newer version.

Acadia

 

Hi all,

Pretty dumb question: where do I find the version number on the software?


Marserobert

 

It's in the bottom left hand corner of the Prevx main window, and it should also appear if you pause the mouse over the Prevx system tray icon.