OFFICIAL RELEASE - Prevx 3.0.5.3/4 with SafeOnline

Discussion in 'Prevx Releases' started by PrevxHelp, Oct 26, 2009.

Thread Status:
Not open for further replies.
  1. DavidCo

    DavidCo Registered Member

    Joined:
    Jul 9, 2005
    Posts:
    503
    Location:
    UK
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    Tried a scan (ok) but no change on the SafeOnline front.
    I have moved house since I purchased (03/07/09) PrevX though.
    So the address from Cleverbridge would be good for credit card but not match your records?

    Have PM'd key anyway
     
    Last edited: Oct 27, 2009
  2. sbwhiteman

    sbwhiteman Registered Member

    Joined:
    Jul 20, 2009
    Posts:
    88
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    Thanks, PrevxHelp, for your quick and clear response!
     
  3. Dark Star 72

    Dark Star 72 Registered Member

    Joined:
    May 27, 2007
    Posts:
    771
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    Yes, but not worth much if you only have a few days left on your license :cautious:
     
  4. Dark Star 72

    Dark Star 72 Registered Member

    Joined:
    May 27, 2007
    Posts:
    771
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    And just to rub it in I now get this :mad:
     

    Attached Files:

  5. PatG

    PatG Registered Member

    Joined:
    Apr 30, 2004
    Posts:
    579
    Location:
    South Alabama
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    Hey Joe, haven't spoken in while, no problems. ;) Using the same new 53 install file on two different computers as I am a 2 machine license holder, have conflicting statements when opening up the tray icon. On the laptop it says SafeOnline, but on the desktop it says 3.0Released Candidate. What's up w/this?
     
  6. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    You were a beta tester so you don't have to pay for SafeOnline :) Send me a PM with your license key and I'll tack it on if something didn't flag it properly in the upgrade - when you renew, just renew the antimalware components and I'll add the SafeOnline flag back in if it isn't added on automatically.
     
  7. DavidCo

    DavidCo Registered Member

    Joined:
    Jul 9, 2005
    Posts:
    503
    Location:
    UK
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    I just did a restart & Vista32Bit showed a new device driver had been loaded.
    But no change otherwise to SafeOnline
     
  8. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    We essentially have two products which are built off of the same code: SafeOnline and Prevx 3.0 as separate downloads. Both have identical functionality but just a different background image/skin on them which is where the separation may come for you. You can get the SafeOnline GUI from http://info.prevx.com/downloadsafeonline.asp if you want :) (you may need to uninstall/reinstall on your desktop PC as the version number will be the same still)
     
  9. Habakuck

    Habakuck Registered Member

    Joined:
    May 24, 2009
    Posts:
    544
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    Joe, what is about my problem with the credentials i mentioned via PM?
     
  10. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    It looks like it is an issue on our end which may be related to your non-English keyboard. We're still investigating it, however, but will hopefully have a fix in the next update.
     
  11. PatG

    PatG Registered Member

    Joined:
    Apr 30, 2004
    Posts:
    579
    Location:
    South Alabama
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    Thanks for the site Joseph and the advice of a uninstall/reinstall. Worked just like you said, only had to do another configuration on the websites. Guess if I'd left it alone would have updated to SO GUI by itself.
     
    Last edited: Oct 27, 2009
  12. Habakuck

    Habakuck Registered Member

    Joined:
    May 24, 2009
    Posts:
    544
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    Ok. Thanks. No problem. Just wanted to know what ist going on.
    I am not sure whether it could be a problem with sandboxie's presence on the system?
    The sandbox is not in use at the moment but it is installed.
     
  13. wutsup

    wutsup Registered Member

    Joined:
    Sep 20, 2009
    Posts:
    634
    Location:
    United States
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    ok thx but do i have to uninstall prevx first and then reinstall or can i just update it with this while the older prevx is still running?
     
  14. JCRUYFF

    JCRUYFF Registered Member

    Joined:
    Oct 27, 2009
    Posts:
    87
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    I Installed Prevx 3.0.5.3 over Prevx 3.0.165 and in RealTime Protection are not active and Malware Removal are activated. please help me



    Thanks.
     
  15. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    13,053
    Location:
    Ontario, Canada
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    Do a fresh install and reboot! I think that is best.

    TH
     
  16. JCRUYFF

    JCRUYFF Registered Member

    Joined:
    Oct 27, 2009
    Posts:
    87
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    Triple Helix i reinstalled and i cleaned using Ccleaner and have the same issue


    PD: I reinstalled the 3.0.165 and i have Edge Protection Activated and Malware Removal i Think i will return to this Version.
     
  17. Romagnolo1973

    Romagnolo1973 Registered Member

    Joined:
    Feb 17, 2009
    Posts:
    565
    Location:
    Italy - Ravenna
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    Hi Joe some problem with new stable version downloaded from your site

    Italian peple say that using new 3.0.5 with CCleaner or Glary Utilities, the cleanig process stop deleting IE8 cookies, no way to solve the issue, only stopping CCleaner or Glary via taskmanager.
    Even with SafeOnline disabled same problem
    Uninstalling Prevx 3.0.5 everithig goes well

    I can't tryin the issue on Final 3.0.5 cause I have RC on my pc, RC seems works well with CCleaner deleting IE8 Cookies

    Thanks
     
  18. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    13,053
    Location:
    Ontario, Canada
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    Sorry it didn't work just wait for Joe and he will fix you up! Or have a look at this and you could try what is posted in this post! https://www.wilderssecurity.com/showpost.php?p=1537841&postcount=2

    TH
     
  19. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    The issue isn't related to Sandboxie - we've reproduced it and will have a fix in the next update (not 3.0.5.4 which has just come out but one of the next ones :))
     
  20. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    You can just download + run the new version - it will automatically update your installed copy :)
     
  21. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    I suspect this is an issue with your license key - could you please send me a PM with your license key so I can see what may be wrong? You may want to try pasting it into the license screen once again and click Activate to see if that clears it up, if not, I should be able to tell from checking your key :)
     
  22. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline

    Could you let me know what build of the RC you're using? v3.0.5.3 in the RC or live version is exactly the same so the behavior should be identical. Also, could you let me know what OS they're using to see if it is something specifically wrong on a certain OS?

    Also, could you have them try right clicking on the tray icon and selecting Stop Protection? This behaves slightly differently to stopping the rest of the protection which may let it function properly. Prevx prevents outside programs from reading/modifying/stealing data from cookies, which is where I suppose this issue is coming from.

    Let me know your results! :)
     
  23. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Hello all,
    We've released a minor update to Prevx 3.0.5.4 which has the following changes:

    - Added SafeOnline into the license accepted popup
    - Added SafeOnline into the License Information page
    - Changed the front text of SafeOnline to describe the type of license installed
    - Fixed a minor stability issue
    - Fixed MBR rootkit scanning compatibility with some x64 RAID servers
    - Fixed an issue with SafeOnline-configured scans opening Explorer windows after they've completed

    Thank you all for the testing and support - please let me know if you come across any issues!
     
  24. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    13,053
    Location:
    Ontario, Canada
    Got it and working very well! :thumb:

    TH
     
  25. LoneWolf

    LoneWolf Registered Member

    Joined:
    Jan 2, 2006
    Posts:
    3,688
    Any news on my Opera/prevx issue.
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.