NTFS or file attributes set incorrectly on restore.

Discussion in 'Acronis True Image Product Line' started by Mike_Bailey, Nov 26, 2005.

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  1. Mike_Bailey

    Mike_Bailey Registered Member

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    Backed up and restored an entire partition using version 9, build 2302. There is something incorrectly set or not set by TrueImage on the restore since it is not possible to go to a DOS prompt under Windows 2000 and use a system utility like "fc.exe" - file compare - to compare files.

    FC can not find the file(s) until they are either copied to another name or location OR until the drive itself is viewed under administrator/computer management/disk management. Doing either of this will set the attribute or NTFS table on the drive correctly so that then it's possible for fc to find the files.

    Though this seems minor, it's rather alarming in that other issues may arise since the partitition is not being restored to exactly the same state that it was backed up from.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
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    25,885
    Hello Mike_Bailey,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please describe your actions during backup and restore process in more details?
    I'm sorry but it's not clear enough what the problem with our software is.

    We are looking forward to hearing back from you at your earliest convenience.

    Thank you.
    --
    Tatyana Tsyngaeva
     
  3. Mike_Bailey

    Mike_Bailey Registered Member

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    Tatyana,

    Thank you for responding. I've been unable to reproduce this since I reported it, so possibly it's an error or misinterpretation on my part.

    Mike
     
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