My son (<brag> clinical assistant professor of oral medicine</brag>) has a Sony VAIO PCGK13 notebook that he has been using for about a half a year. He says that XP automatically updates itself. Yesterday it wouldn’t boot, giving a message to the effect that <root>/system32/hal.dll is missing or corrupted and should be reinstalled. He talked with Sony and found out that the system must indeed be reinstalled (or is it repaired?) and that whatever was on the C drive will be lost. I have been using ATI 8.0 build 791 on my P1 300 mhz Win98SE desktop and have become a true believer, though I must admit that in many ways ATI 8.0 reminds me of the girl with a curl right in the middle of her forehead . My son agreed to hold up on that reinstall until I find out if ATI can save the day. The notebook has only one HDD. His only means of backup (for REALLY important files) has been over his home wireless LAN to the family desktops. I believe that there is also a D drive and (from what I’ve seen on this thread) a hidden drive. My thinking is that if ATI can save an image of his C drive before he reinstalls/repairs, then some files on his C drive might be recoverable. Can ATI help in this situation? If so, what should be done? Would he need his own copy of ATI, a usb HDD, whatever? Any advice will be greatly appreciated.