Not working for me

Discussion in 'Acronis True Image Product Line' started by Lee3333, Nov 6, 2004.

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  1. Lee3333

    Lee3333 Registered Member

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    Nov 3, 2004
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    I have 190 GB on an internal 250 GB hard drive. I would like to clone it to a 200 GB drive. Everytime I try to do it, I get an error message:
    Error unable to write disk 2 sector 2581 (Retry, Ignore, Ignore All)

    Nothing seems to work, then when I reboot the drive does not show up in My Computer anymore. It has become 'unallocated' and needs to be repartitioned and reformated.

    What is wrong?

    Thanks,

    Lee
     
  2. Skyhawk

    Skyhawk Registered Member

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    Might be base-10 vs base-2 values.
    Drive manufacturers want their drives to look bigger so they state drive sizes in decimal values (base-10). But 1GB in base-2 = 1.074GB. (2 to the 30th power)

    So a 200GB drive divided by 1.074GB = 186GB. So instead of the manufacturer saying it is a 186GB drive, they say it is a 200GB drive. If my theory is correct, then your 190GB (base-2) will not fit on a 186GB (base-2) drive.

    To see this, click on "My Computer" and look at the "Total size" value for a hard drive with only one partition. If you know you have a 120GB drive for instance, it will show up in My Computer as a 111GB drive. If a drive is partitioned, add up all of the "Total Sizes" for that drive and it will probably come up to "Manufacturer stated size in GB / 1.074".

    Skyhawk
     
  3. Lee3333

    Lee3333 Registered Member

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    I checked and it should fit. Besides, I tried an image (see my other post) and I got a different error message
     
  4. MiVi

    MiVi Registered Member

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    Nov 5, 2004
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    Do a thorough scan of the source and destination drives - sounds like a defective sector preventing the data from being written.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
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    Hello Lee3333,

    Please contact support@acronis.com regarding your problems and we will do our best in order to help you as soon as possible.

    Thank you.
     
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