Not Trusted ?

Discussion in 'Prevx Releases' started by CloneRanger, Jun 21, 2012.

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  1. CloneRanger

    CloneRanger Registered Member

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    Hi, i saw VE posted in here https://www.wilderssecurity.com/showthread.php?t=326618 & after perusing their www & decided it "seemed" Really good. I DL'd the trial version of it & SP. WSA alerted me to both of them being Untrusted in it's database when i installed & ran them. Are these FP's or ?

    Video Enhancer - Infognition Co. Ltd. -http://www.infognition.com

    VideoEnhancerSetup.exe - MD5 = 04DF4C12679A53CAC01E687541214E9D

    ScreenPressor.exe - MD5 = 3A7DB7C51D2ACC2F3B90F9035042EAF4
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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  3. Techfox1976

    Techfox1976 Registered Member

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    "Unknown"/"Untrusted" is not the same as "Bad". Most AV only knows "Bad" and "Unknown" and assumes that everything that is unknown is Good. WSA has "Bad", "Unknown", and "Good". So "Untrusted" or "Unknown" are just a way of saying "A threat researcher has not had a chance to look at this and decide that Webroot will say it's definitely safe".
     
  4. TonyW

    TonyW Registered Member

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    FWIW the MD5 hashes come back as clean at virustotal.
     
  5. fax

    fax Registered Member

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    Perfectly normal and nothing to worry about. Just submit logs to WSA to have them whitelisted quicker.
     
  6. CloneRanger

    CloneRanger Registered Member

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    @ Triple Helix

    Hi, thanks but that method seems a bit convoluted ! I found the Submit a File tab & sent it. Boy was it fast :eek: Less than 1 sec ! I guess it just did an MD5 & sent that, NOT the file ? Anyway, perfect for me :)

    @ Techfox1976

    :thumb:

    @ TonyW

    :thumb:

    @ fax

    :thumb:
     
  7. Triple Helix

    Triple Helix Webroot Product Advisor

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    I was trying to be nice as the policy of reporting or asking about FP's are not allowed in the forums you must use the link I posted earlier! The forums are for product support!

    TH
     
    Last edited: Jun 23, 2012
  8. CloneRanger

    CloneRanger Registered Member

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    @ Triple Helix

    I appreciate the fact that you Always try to play nice & fair :thumb:

    I forgot the FP policy ;)

    Regards
     
  9. Triple Helix

    Triple Helix Webroot Product Advisor

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    Not a problem and Thanks! ;)

    Daniel
     
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