Not receiving notification of updates

Discussion in 'Acronis True Image Product Line' started by como, Jul 18, 2005.

Thread Status:
Not open for further replies.
  1. como

    como Registered Member

    Joined:
    Dec 10, 2004
    Posts:
    498
    I have not had time to log onto the forum for some time and have only just found that build 903 was released on 6 July 2005, as I have ticked to receive notification of updates on the subcription page, why was I not notified by email?
     
  2. Phil B.

    Phil B. Registered Member

    Joined:
    May 27, 2005
    Posts:
    63
    Location:
    Clermont, Fl

    Same here.
     
  3. SSK

    SSK Registered Member

    Joined:
    Nov 28, 2004
    Posts:
    976
    Location:
    Amsterdam
    same for me.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello all,

    Please note that if you select option: Notify me about critical updates for my registered products, you should not received notification because the 903 build is not critical update.

    Thank you.
    --
    Irina Shirokova
     
  5. PaulB2005

    PaulB2005 Registered Member

    Joined:
    Apr 19, 2005
    Posts:
    525
    What if you have the "Notify me about upgrades for my products" option ticked? The one below the "Notify me about critical updates for my registered products"?

    In a previous response to my thread regarding not getting e-mails you stated that you would look into this.

    https://www.wilderssecurity.com/showthread.php?t=86318

    June 27th, 2005, 03:25 PM

    I assume this means we won't get e-mails for every update.

    This is bizarre as if the update contains a NON Critical fix some people might be waiting for NON Critical fix for their installation. They might wait months for a CRITCIAL problem to be fixed and then they get notification of an update. The fix for their NON Critical fix might have been released 3 updates ago!!

    If these fixes that are released are NOT critical why not hold them until a CRITICAL fix is released and release them with the Critical fix? You say the NOIN Critical fixes are ready and should be released but shouldn't tell us anything has been fixed!

    Bizarre.
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Bizarre,

    We are really sorry for the inconveniences.

    Please note that if you select the "Notify me about upgrades for my products" option, you will get the notification when the new upgrade is released, but the new build of Acronis True Image (903) is an update (and not upgrade).

    We are planning send the notifications about all updates and this option is expected to be implemented in the future.

    Thank you.
    --
    Irina Shirokova
     
Thread Status:
Not open for further replies.