Norton - Very shady billing practices

Administrators voracity...

 

https://support.norton.com/sp/en/us/norton-360/22.21.1.151/solutions/v138072492

Thanks to @bjm_ for posting the link elsewhere.

PS: I have cleaned up the URL to remove the tracking information added after the "?".

 

"UK watchdog takes Norton to court over auto-renewing contacts

The UK’s Competition and Markets Authority (CMA) is taking antivirus provider Norton to court after it refused to provide certain information for an investigation into auto-renewing contracts.

Following an investigation into the antivirus software sector, the CMA established a number of concerns around Norton’s terms and practices for automatically renewing contracts as this could result in customers paying for services they no longer want or need...

This led the CMA to request information from Norton, such as research carried out by the firm on how customers responded to website information on auto-renewal and pricing. Norton, however, refused to provide some of this information...

During the case, the CMA is investigating a number of aspects including whether Norton provides customers with 'adequate ways' to cancel the automatic renewal or if it uses unfair contract terms to increase prices paid by customers when contracts automatically renew..."

https://www.itpro.co.uk/business/bu...uk-competition-watchdog-takes-norton-to-court

 

Well, this is sad, this is signaling another ending among endings for Norton brand. Too many complaints by far, I've read so many here on Wilders alone.

Seems to be to be a kind of grey-ware thing to do, obfuscating the means to get out of automatic renewal.