I don't know what has happened to Norton Lifelock. They used to be a real standup organization. I had a one year subscription to Norton 360 with Lifelock Advantage. I knew the renewal was coming up in October, and just tonight I went to my account and saw that another year was already renewed and charged with an expiration date in 10/2021. I went to my account to turn off automatic renewal so that I could decide on whether or not to renew. And of course to my chagrin they already renewed and charged for another year a good month earlier than the expiration date. What a load of crap! The guy on the phone said we bill one month before the expiration date to make sure everything is okay with the card on file. I told him that is an extraordinarily shady business practice and probably illegal. I did demand a refund and they said it is being processed and to check my credit card in 5 to 7 days for the refund. But I am furious with Norton.