Norton Removal Tool showing expired

Finding a problem today with the removal tool, so downloaded the latest version 2009.0.5.40. However it still shows as expired. This has happened on 2 computers today - system time etc is correct,=.

Anyone else got this?

 

Happened today for me as well, same version. Looks to me like Symantec set the expiration date on their removal tool and has neglected, like the awful, rancid, pathetic company they are, to update their tool on the site to a newer, non-expired version.

#Symantec #fail

 

HAH! Took the words out of my mouth!

 

I'm not sure who I hate more: the horrific wankers who make malware, or the complete morons who make Norton and McAfee.

Given a choice to beat the pulp out of either person, I'd have a really hard time making up my mind.

 

Same here guys. I've tried setting my time back and forward to try and circumvent this, and no luck. I'm watching their Removal Tool page, to see if they update the date modified. If anyone has a solution, post! I will do the same.

 

i can not even install Nortons now

 

Ding dong the witch is dead, the witch is dead, the witch is dead!

 

amen

 

No way! Took the words out of MY mouth!
For all the wonderful folks who naively think that Symantec has changed its ways...

 

yea I'm getting the same thing, any help would greatly appreciated

 

http://www.symantec.com/norton/supp...2&seg=hho&ct=us&lg=en&docurl=20080828154508EN

 

The link goes to the same version that I have already downloaded. I tried anyway & got the same result - expired.

 

Works for me. Have you uninstalled the old version?

 

Isn't it just a tool - it doesn't actually install anything? There's nothing to remove?

 

Sorry, I was running the old version when I tried to installed the new. It told me to exit the old it before installing.

 

http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=70171

 

Running good as new here. Downloaded from MajorGeeks

 

Neither of the above links get a non-expired program. They are both downloading 2009.0.5.40 & are both expired.

Just a thought, does the removal tool phone home?

 

It does appear to phone home. It asked my firewall for permission to connect as soon as it was extracted and started to run. (Allowed, of course.) Following the "removal" (I don't use Norton, and haven't since it was removed over two years ago) it opened the Symantec site offering info on re-installing the Norton product.
And at no stage did anything say it was out of date, although I have seen that before. Another computer, a different version of the tool.

I now wonder whether a previous use of the tool might have left some remnants in your registry. Do you need a tool to remove the tool? (Joking.)

To answer an earlier question, the tool does not need uninstalling. It is a self-extracting executable, and deletion should remove it.
It does leave a log folder behind in documents and settings. It created a small number of reg entries also. Nothing sinister.

 

PS, interestingly, PeerGuardian appears to block the tool connecting to the Symantec site.

 

Maybe Symantec was so busy bashing free AVs that it forgot about its own product.

 

I had the same problem on one machine and bios date or year was incorrect.

 

Still not working yesterday afternoon for a customer's pc infected by Norton.

 

It's funny, the Norton Removal Tool is easier to find than the actual Norton product.

I own a valid license for NIS09, had to reformat and do you think i could find the download. Here i am with zero protection, Norton has me doing dozens of Google queries and eventually looking for the exe to download from third party sites like FileHippo/Brothersoft to get some protection.

Wasn't impressed.

 

Man U better pratice Took me 5 secs to find :S

I entered "symantec.com" clicked "for home" clicked "downloads" and thats it!

you can try here too http://www.symantecstore.com/dr/sat...2&CUR=840&DSP=&PGRP=0&ABCODE=&CACHE_ID=273172