Norton NAV not enabled

Discussion in 'other anti-virus software' started by CazzyB, Jul 29, 2005.

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  1. CazzyB

    CazzyB Guest

    I have an up to date NAV with everything enabled. When I logged on this am I noticed a message in my task bar Your pc is at risk "Norton AV is not enabled click here to fix problem". It lasted for about 5 seconds then disappeared. I know my AV is on I run scans every day ) recently had loads of Trojan Downloaders etc so am vigliant with NAV. LAVSOFT and Spy Bot very day and have SpyGuard running in the backgrouind. I rebooted several times and at one time I clicked the balloon - not on the net, and it took me to my pcs own MSN secirity Center which shows all NAV products as I would expect enabled.

    I turned off Sys Restore, rebooted in safe mode and noticed on there that auto protect was not enabled, I tried and could not do it. Ran a virus scan =nothing. Logged back on, deleted temp net files and restored sys restore.

    I then had a look on Symantecs site and tried to do diagnostis against NAV 200$, would n't let me do it. Did some system tests and appear to be OK from Trojans but got info that as PING was open would be susceptible to hack threats, when I went to look in system for details on the scan done then would not allow me access.

    I am baffled, is NAVappearing to be enabled and it isn't? I have sent emails today and the scanning is on.

    The only thing I have downloaded lately is Windows Media player 10. i am on XP.
     
  2. cazzyb

    cazzyb Guest

    Sorry this is my first post,I am a computer nerd so thank you any advice would be appreciated.

    x
     
  3. ronjor

    ronjor Global Moderator

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    cazzyb

    You could try reinstalling NAV to see if that helps.

    Since you mentioned having malware in the past, you could also try an online scan at one of the links, and see if they show anything that may be affecting your system.

    Thanks for the links Bubba.


    http://www.pandasoftware.com/activescan/
    http://housecall.trendmicro.com
    http://www.kaspersky.com/service?chapter=161739400
    http://www.bitdefender.com/scan/license.php
    http://uk.trendmicro-europe.com/enterprise/products/housecall_launch.php
     
  4. cazzyb

    cazzyb Guest

    Thanks I'll have a go later.

    This is really baffling me.
     
  5. Niels

    Niels Registered Member

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    You can also try to restart all services related to Norton : go to(o) start, type by run services.msc press ok button and look after all Norton or Symantec services and restart them. You can try also this close temporaly the realtime protection of Norton and restart it then.
     
  6. Blackcat

    Blackcat Registered Member

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    A relevant link may be here.
     
  7. cazzyB

    cazzyB Guest

    My daily scan ran as scheduled at 8pm tonite.So am I enabled, no virus detected .?

    I've just read some of the gripes re NAV. My word there are allsorts in there. So should i believe my Microsoft bubble that says I am not protected?

    Can someone please clarify for me what exactly is Active X. Is it safe to download?

    I am a complete dork so won't even attempt to install and reinstall NAV unless I have a colleague with me.

    What is the best anti virus program?

    What is the best malware program?

    Are the products on the link safe -I have heard of TREND micro and Panda before..?

    PCs do my head in!!

    Thanks for your suggestions so far.
     
  8. Niels

    Niels Registered Member

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    Windows is not always right when the protection center says your defenitions are uptodate sometimes the defenitions are too old. But you should look in Norton if there realtime proctection is enabled then their is nothing too worry about.

    Can someone please clarify for me what exactly is Active X. Is it safe to download?
    Not every active x is safe to download. Here you will find some info about it :
    http://www.active-x.com/articles/whatis.htm
    http://www.webopedia.com/TERM/A/ActiveX_control.html


    What is the best antivirus ?
    I think that the best antivirus doesn't exist. Every (or almost every) antivirus they sell in stores are good. But I would recommend BitDefender, NOD32, Kaspersky, Trend micro,etc.

    The links are all safe , it's better to use more then 1 online scanner. I should scan with panda and kaspersky (you can also chose 2 others)
    What is the best malware program?
    I would say ewido security suite : http://www.ewido.net/en/
    or a-squared : http://www.emsisoft.com
    If you only look for an paid anti-spywareprog I would recommend Counterspy: http://www.sunbelt-software.com ofcourse Ad-aware,Spy Sweeper,Spybot Search & Destroy are also very good.
     
  9. CazzyB

    CazzyB Guest

    Thank you for the comprehnesive advice Niels -much appreciated. I am wary of Active X as have heard how it can damage system.

    How do I check my real time protection for NAV? When I go to the NAV screen -last updated my definitions Wednesday tells me everything is enabled.


    Also when I looked more closely something called Bloodhound (whatever that may be)is set at default level - not the highest protection.

    We get loads of spam emails and usually I get a NAV detection alert at least once per day but none recently. Unless this is just coincidence...?
     
  10. Niels

    Niels Registered Member

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    That was nothing.

    But if you say all is enable then their is nothing too worry about but I would recommend too scan with the online scanners because some virusses could manipulate the messages of your antivirus.

    Spammails : This is a very good programm you can manually delete all the spammails from the mailserver of your internet service provider before it reachs youre mailbox. here you can download it : http://www.eremover.bizhosting.com
    Be sure that you download the non-commercial version, you must write down the pasword and username because that is necessary to activate the product.
    When you first start the programm you have to insert the pasword+username and also your emailsettings which you normally received on a paper of your internet service provider or in outlook/outlookexpress.

    Bloodhound is a function too look after new virusses which norton thinks they are new. But it could be a false positive. If an online scanner finds nothing than you can be sure that their isn't a virus.
     
  11. cazzyB

    cazzyB Guest

    Thanks again Niels. Noticed something odd this morning, maybe there is something manipulating NAV display. When I click om the display screen the status against protection, emails etc reads "refreshing" then changes to on. We have alos a separate lap top witjh XP and the 2005 NAV version and there are no rogue messages on there but the NAV screen also goes from refreshing to on.
    Or maybe this is usual and I have never really looked at the NAV screen before!

    The pcs share a broadband ic connection via a LAN.
     
  12. Niels

    Niels Registered Member

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    That is possible. Try the onlinescanners then you are sure. The most onlinescanners can remove virusses on your pc.
     
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