Northwest fast food chain hack exposed customer credit cards

guest · Oct 3, 2018

Northwest fast food chain hack exposed customer credit cards
October 3, 2018
https://techcrunch.com/2018/10/03/burgerville-hack-fin7-fbi/

A beloved regional burger chain in the Pacific Northwest is the latest fast food company to suffer a major data breach.

Burgerville, headquartered in Vancouver, Wash., disclosed today that any customers who used a credit or debit card from September 2017 to September 2018 at any of its locations may have had their card details stolen. The company operates 42 locations in the region.

In August, the FBI contacted Burgerville to notify the company that it had been targeted in a cyberattack. The company believed that intrusion to be “brief” until September 19, when an internal forensics team identified that the chain was still affected by malware running on its systems.

The attack on Burgerville was likely accomplished by malware that infected its point-of-sale systems — [...] the company confirms that attackers were able to exfiltrate names, credit card numbers, expiration dates and CVV numbers.
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guest · Nov 12, 2019

Burgerville settles lawsuit over credit card hack
November 12, 2019
https://www.oregonlive.com/business/2019/11/burgerville-settles-lawsuit-over-credit-card-hack.html

Burgerville has a preliminary agreement to settle a class-action lawsuit brought against the restaurant chain over a hack that potentially exposed thousands of customers’ credit and debit card information.
Banks and financial institutions said afterwards they did not see widespread financial fraud as a result of the hack. Some individual customers, though, did report fraud they believe was related to the Burgerville incident.

There is no hard ceiling on what Burgerville must pay out through the settlement, but if claims exceed $50,000 the Vancouver company can pay subsequent obligations in $15,000 monthly installments. Additionally, Burgerville is responsible for up to $203,000 in attorneys’ fees.

“This settlement ensures any affected customers are fairly compensated, while eliminating the risks and costs to all parties of continuing to engage in litigation,” Jill Taylor, Burgerville’s CEO, said in a written statement.
The preliminary settlement awaits court approval next month. Afterwards, it requires Burgerville to solicit claims on its website and through online ads in digital and print media.
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