NOD32KUI caused a general protection fault

Discussion in 'NOD32 version 2 Forum' started by Musky, Apr 28, 2007.

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  1. Musky

    Musky Registered Member

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    Jul 18, 2005
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    I'm trying to install Nod32 on a Windows 98 system. I've checked for any other anti virus or firewall programs and there are none. It seems to install fine, but when Windows restarts I get this error:

    "NOD32KUI caused a general protection fault
    in module MACXW4.DRV at 0011:00000618."

    With a lot more numbers following which I can post if needed.

    I have un-installed and re-installed several times. I re-downloaded the Windows 98 version of Nod32 to make sure I had the right one in the first place. Same error.

    Any suggestions?
     
  2. BFG

    BFG Registered Member

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    Oct 27, 2004
    Posts:
    482
    Location:
    San Diego
    Hello,

    Are you using an ATI Video card? If so, see if there are any newer drivers available.

    BFG
     
  3. Musky

    Musky Registered Member

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    Jul 18, 2005
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    You were on the right track BFG! Thanks

    I realized after staring at it for a while that MACXW4.DRV was a Video VXD. I went in and set the Hardware Acceleration down to basic, and I no longer get the error!

    Thanks much for you response!
     
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