NOD32 won't let me get rid of infected file during scanning.

Discussion in 'ESET NOD32 Antivirus' started by cheater87, Feb 25, 2008.

Thread Status:
Not open for further replies.
  1. cheater87

    cheater87 Registered Member

    Joined:
    Apr 22, 2005
    Posts:
    3,125
    Location:
    Pennsylvania.
    They delete, rename, clean, etc options are all greyed out. Only things to click on are leave and quit scan. Why would won't it let me get rid of the infected file?
     
  2. ASpace

    ASpace Guest

    Posting in the wrong section ... Anyway , the answer is simple . Most likely because of archive or something NOD32 on-demand scanner cannot proceed . E.g. an archive with 10 files total inside , just one of them is malicious , the other 9 are clean . NOD32 cannot automatically unzip the archive , delete the infected one and then pack it again .

    The threat will be detected upon extract (by AMON) . You can also manually delete such file or use v3
     
  3. cheater87

    cheater87 Registered Member

    Joined:
    Apr 22, 2005
    Posts:
    3,125
    Location:
    Pennsylvania.
    Sorry there were a lot of NOD32 forums here I didn't know which one to go to for this.
     
  4. ASpace

    ASpace Guest

    Yes , there are still too many forums . I agree with you . People don't know where to post and read...
     
  5. wiak

    wiak Registered Member

    Joined:
    Sep 10, 2006
    Posts:
    107
    reboot into safemode and run NOD32 and let it clean :thumb:
     
  6. BFG

    BFG Registered Member

    Joined:
    Oct 27, 2004
    Posts:
    482
    Location:
    San Diego
    Hello cheater87,

    What is the complete path to the threat please?

    BFG
     
  7. cheater87

    cheater87 Registered Member

    Joined:
    Apr 22, 2005
    Posts:
    3,125
    Location:
    Pennsylvania.
    I'll run a scan and get it.
     
  8. Darth AkSarBen

    Darth AkSarBen Registered Member

    Joined:
    Feb 4, 2008
    Posts:
    109
    Location:
    Near Fennville, MI USA
    Nice sideburns! :) If you have all that running in your signature, I wonder if anything is working well. Common sense is your best defense. I know a guy at the winery (my boss) that for years has had no antivirus protection, even in email or web browsing.
     
  9. viruscraft

    viruscraft Registered Member

    Joined:
    Sep 22, 2007
    Posts:
    114
    That usually because the infected file is a archive file which comprise some normal files and NOD32 can not process the infected file.You need to process it manually.
     
    Last edited: Feb 26, 2008
  10. cheater87

    cheater87 Registered Member

    Joined:
    Apr 22, 2005
    Posts:
    3,125
    Location:
    Pennsylvania.
    The stuff in my sig is on my Laptop. NOD32 is on the family PC. Only thing protecting it. That and windows firewall.
     
Thread Status:
Not open for further replies.