NOD32 v5 problem with removable media scan - infinite loop

Discussion in 'ESET NOD32 Antivirus' started by v35_pilot, Dec 29, 2011.

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  1. v35_pilot

    v35_pilot Registered Member

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    Have had this problem twice now since upgrading to NOD32 v5 on my Win7 x64 PC - The removable media scan seems to get stuck in an infinite loop and scans the same medium over and over again, about one scan every two seconds, until I reboot the computer to stop it.

    The latest example of this issue happened tonight. I closed my empty DVD tray and the removable media scan started up, reported nothing found, completed, and then repeated the entire process.

    Here's a screen grab of the first several scans to give you an idea of this loop:

    SNAG-0534a.jpg

    I have reported this officially via the "customer care" link in the product but I thought I would still look here for ideas.
     
    Last edited: Dec 29, 2011
  2. v35_pilot

    v35_pilot Registered Member

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    To add some more information - this problem happens when a software product automatically ejects a CD/DVD/Bluray disc. Once the disc is ejected, this maddening loop of scans on the empty drive begins.
     
  3. Phil_S

    Phil_S Registered Member

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    I've had similar with the pop-up notification that prompts for action on inserting removable media. After ejecting the media, it kept popping up repeatedly even though the drive was empty. The only way I could solve it was by turning off the notification prompt in the settings.
     
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