Nod32 v4 blocks Messenger Live

Discussion in 'ESET NOD32 Antivirus' started by Biscuit, May 11, 2009.

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  1. Biscuit

    Biscuit Registered Member

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    I did a clean-up on a pc last week, but found later that Messenger Live was no longer working. General Internet access was fine, as was Skype. After a lot of checking - including removing the bloated "Live" suite & reinstalling, it still didn't work. As a last gasp, I removed Nod32 & Live started working immediately. (As part of my clean-up, I had updated the Nod32 from v2.7 to v4.) I then installed Nod32 v3 which still had the problem, so I went back to v2.7 & all is fine again. :doubt:
     
  2. nanana1

    nanana1 Frequent Poster

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    I also experienced this difficulty loggin in Windows Live Messenger with v3, sometimes can login, sometimes cannot :(
     
  3. ASpace

    ASpace Guest

  4. Biscuit

    Biscuit Registered Member

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    Thanks, it's a customer's pc. I don't have the opportunity to go back & mess about again.

    It was EAV 4 that messed it up. I suspect that EAV 3 just picked up some setting from the registry,
     
  5. nanana1

    nanana1 Frequent Poster

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    Yea, I had trialled v4 before reverting to version 3 that caused this mess of a registry and problem.:mad:
     
  6. steve1955

    steve1955 Registered Member

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    I'll have to install it on my kids pcs then(lol)
     
  7. nanana1

    nanana1 Frequent Poster

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    You are lucky not to have install or trial v4 on your computers, otherwise, you will join us on this frustrating nag problem.:p

    Does anyone has any idea what in v4 might have caused this ? What other registry keys or folders or files to delete than those mentioned in the "manual uninstall Eset NOD32" KB ? :ninja:
     
  8. ASpace

    ASpace Guest

    I have installed even BETA versions of v4 on these XP computers I talk about but everytime I have done this , I have "cleaned" them (uninstallation , reboot , deleting ESET folders , deleting ESET keys/reg entries... , etc) . Now v3.0.684 of ESS works great for them .:)
    I have "trialed" v4 because I resell ESET products.
     
  9. nanana1

    nanana1 Frequent Poster

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    Big thanks to Aspace and DesertRat :thumb: I've identified the culprit and solved my Windows Live Messenger (WLM) login issue !:D

    The culprit lies in this ESET KB solution ---> http://kb.eset.com/esetkb/index?page=content&id=SOLN549

    It says add the line :
    'C:\Program Files\ESET\ESET NOD32 Antivirus\ecls.exe' --log-file=log.txt --action=clean

    This caused and started the problem with WLM login.:'(

    I've since changed to using DesertRat's line :
    "C:\Program Files\ESET\ESET NOD32 Antivirus\ecls.exe" /clean-mode=strict /quarantine

    This big (trivial) difference is in the punctuation marks, have you spot the difference ?:p

    All's back to normal and working well now :thumb:
     
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