NOD32 v4.0.437.0 on Vista/Windows7RC

Discussion in 'ESET NOD32 Antivirus' started by rustyman, May 26, 2009.

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  1. rustyman

    rustyman Registered Member

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    Hi Everyone. I'm a newbie to this forum but have been a fan for a long time for security issues.

    I've been trying to deploy NOD32 v 4.0.437.0 via RAC. Everytime I try to deploy to Vista PCs I got this error message "Could not install ESET Installer on target computer(SC error code 11, GLE error code 5)".
    I don't have this problem when deploying it to XP machines.
    Eset tech and googling suggested that it might be permission problem. I followed those suggestions but still no luck (i.e. disabled UAC).
    Can anyone please shed some lights? thanks
     
  2. SmackyTheFrog

    SmackyTheFrog Registered Member

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    Check to see if the remote registry service is running on the Vista machines. I believe it is disabled out of the box but push installs need it.
     
  3. rustyman

    rustyman Registered Member

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    Thanks for the reply SmackyTheFrog but that didn't work.
    Still looking.
     
  4. SmackyTheFrog

    SmackyTheFrog Registered Member

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    Check out the application logs on the target system to see if the installer service was getting invoked or if it didn't get that far. Beyond that, I would check to make sure the administrative shares are accessible from your RAS with no firewall blocking them [\\pc\c$ is the easy check]. Verify that the credentials you are caching on the RAS have full administrative rights on the target vista system. If you want to be a little more direct about things, maybe install a copy of Wireshark on your RAS and watch traffic to one of the Vista machines during a push install and see if any ports are not being responded to. That could give you a good idea on exactly what step of things is having problems.
     
  5. rustyman

    rustyman Registered Member

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