NOD32 V3 - 'An error occured while saving the configuration' as non admin user

Discussion in 'ESET NOD32 Antivirus' started by Chompy, Dec 8, 2008.

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  1. Chompy

    Chompy Registered Member

    Oct 30, 2008
    Running V3 NOD32 Business edition on Windows XP. I would like to give my end users the capability to change advanced settings since I have password protected them. However, when I try to change any advanced settings like realtime protection, etc. I get the above error when i am logged on as non-admin user. Happens on multiple machines, so seems like an 'as designed' feature

    The error continues with "for more information click here" with a link that when clicked does nothing.

    I called ESET support and they said it was not possible to change unless local admin on the box, but want to know if there is a way or maybe level 1 support may have overlooked something.

    So far I have set permissions on NOD32 loadpoint, in the 'all users' profile (c:\documents and settings\allusers\Application Data\ESET), the HKLM\SOFTWARE\ESET reg key with <local machine>\users group full control to no avail...

    Is there anyway to grant non-admin users ability to change advanced settings? I know it is a great 'security' feature to not let non admins muck around with AV settings, but I often have users dial in over VPN and I would like to at least have them change settings without logging off for those situations where NOD32 might be conflicting with running programs under their profile.

    I figure the password would at least be a stop-gap measure....

    thanks in advance!
  2. a13a

    a13a Registered Member

    Nov 16, 2008
    The problem is that once you let non-admins change the settings, you also allow any process that user iniates (or inadvertently initiates) to change those settings - i.e. a rogue malware could then de-activate part of your AV set-up.

    Personally I would set up quarantined machines for suspected problem applications that had to run independant of NOD32, and let the VPN users remote to those machines - that would remove the need to modify settings on their own clients, which they may then forget to replace..

    But as to your actual question, sorry never tried it..
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