NOD32 v2.7 not updating

Discussion in 'NOD32 version 2 Forum' started by Stijnson, Jan 2, 2008.

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  1. Stijnson

    Stijnson Registered Member

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    I have NOD32 2.7 installed and my latest update is 2759. However, on the NOD32 update site I see that the latest definition file is 2761. Why is my 2.7 not updating (license will expire in June 2008 so this can't be the problem(.
    When I try a manual update NOD states that an update isn't necessary because it is up-to-date.
    Can anyone help me out here?

    EDIT: Manual update to 2762 was succesfull a minute ago. Very strange. Does anyone have an idea what the problem might have been?
     
  2. ASpace

    ASpace Guest

    I personally have no idea . Our v3 update .

    But you can try to reinstall . The latest updates you should get after reinstallation are 2762

    Edit: You edited your post :D
     
  3. Stijnson

    Stijnson Registered Member

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    Yeah, like I mentioned the manual update worked. Perhaps the server was busy updating the definitions to 2762 when I first logged on. I'll watch and see what happens the next few days. For now I am up-to-date again.
     
  4. bpk

    bpk Registered Member

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    i cant seem to update mine either. i re-installed the trial version a number of times but it keeps saying update is not necessary and it definitely is because the database i have is from may 2007.
     
  5. Stijnson

    Stijnson Registered Member

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    Even if you try updating manually? That worked for me. I just hope the next update will be downloaded automatically...
     
  6. bpk

    bpk Registered Member

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    yeah i tried updating manually but it keeps saying update not necessary.
    is there another way i could update it?
     
  7. Eclipse99fwb

    Eclipse99fwb Registered Member

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    If your running the trial version of 2.7, Eset is currently aware of the problem. I know it is effecting the 3.0 trial, so I'm assuming its the same for the 2.7. They are working on fix, this was posted in the 3.0 forum.
     
  8. ASpace

    ASpace Guest


    Well , my 2.7 also refused to update at the beginning saying I was up-to-date . I use registered version so I guess they have some server overload or some other issue
     
  9. Eclipse99fwb

    Eclipse99fwb Registered Member

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    might be right, I know I've had severly calls from customers that said it took along time just download the installers. Maybe doing maintence on the servers?
     
  10. Stijnson

    Stijnson Registered Member

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    @HiTech_boy: When I updated to 2762 last night it was a huge update (about 8 Megs). Did you also receive such a large update?
    Could you please let me know how things go when the next update (2763 and higher) is available?
     
  11. bpk

    bpk Registered Member

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    i cant get mine to update :(
     
  12. anibalin

    anibalin Registered Member

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    same here.
    odd.
     
  13. Stijnson

    Stijnson Registered Member

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    Do you have a trial version or a licensed one? I've got a license and I was able to update manually yesterday by pushing the Update Now button.
    I haven't had my pc on yet today, so I don't know if automatic updates are working properly again (latest update version is 2763). Perhaps anyone else (who has in fact updated automatically to 2763) can enlighten us?
     
  14. rxtian

    rxtian Registered Member

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    On my three home computers, the auto update stopped working Dec 23rd to Dec.26th. Versions were stuck on 2744, 2749, and 2759 at a time when NOD was currently at 2761.

    One computer did update manually, one computer updated manually when I switched servers back and forth, one computer wouldn't update at all.

    I'm happy to say, that since last night (Jan 2nd), all three computers are updating automatically once again.
     
  15. Stijnson

    Stijnson Registered Member

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    Hmmm, this is starting to worry me a bit. I'll see what happens once I get home later on.
     
  16. bpk

    bpk Registered Member

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    i tried all servers and nothing seems to work.
     
  17. DasFox

    DasFox Registered Member

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    Can we please get an update on this, when this will be fixed?

    I had to reinstall XP and v2 after installing has an old signature, and I can't get it to update either for the past day...

    THANKS
     
  18. ASpace

    ASpace Guest

    Try to press "Update now" button a few times till you get the very latest update
     
  19. bpk

    bpk Registered Member

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    sorry but i've tried that numerous times and it does not work
     
  20. thepacingman

    thepacingman Registered Member

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    Same problem here. I'm stuck on 2759. But what i don't like is the message that appears:

    "Your version of NOD32 is up to date. No update necessary".

    This is very bad to have this appear. Just totally wrong and false. Why not a message along the lines of unable to update at this time, try later.
     
  21. DasFox

    DasFox Registered Member

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    None of the servers have updated for 2 days... :(

    How could they all be down for this long?

    Any word on a fix?
     
  22. Bubba

    Bubba Updates Team

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    No, it appears you mis-understood. The servers have been working fine for some(updates fine here) but there have been some reports, not only in this thread but others, where some users are having issues for what ever reason.

    Bubba
     
  23. bpk

    bpk Registered Member

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    how long will it take to get fixed?
     
  24. hsobrevilla02

    hsobrevilla02 Registered Member

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    I am experiencing the same thing.
    Why in my NOD32 virus signature shows 2762 while in eset's website( http://www.eset.com/support/updates.php ) it says that the latest is 2764.
    I have been updating manually for COUNTLESS TIMES starting this morning but until now ( almost 7 hours starting 8am, now its 3:30pm ) I cannot update?
    server error? or my NOD32 V2.7installation error(although I had installed this very long time ago)?
    any response from ESET TEAM is HIGHLY APPRECIATED...
    thanks in advance....
     
  25. Stijnson

    Stijnson Registered Member

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    My NOD32 2.7 seems to be updating fine again. Yesterday it automatically updated to 2763 and 2764. Unfortunately, a lot of other people still seem to have update issues. Perhaps an ESET representative can comment on the problems?
     
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