nod32 unable to remove win32/brontok

Discussion in 'NOD32 version 2 Forum' started by sqlcoder, Jun 16, 2008.

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  1. sqlcoder

    sqlcoder Registered Member

    Joined:
    Jun 16, 2008
    Posts:
    5
    Hello,

    The current nod32 is unable to clean and fix the PCs that have been infected by win32/brontok according the nod32 alert window. Any help is really appreciated. Thanks in advance.

    Sytems info:

    NOD32 antivirus system information
    Virus signature database version: 3191 (20080616)
    Dated: Monday, June 16, 2008
    Virus signature database build: 12947

    Information on other scanner support parts
    Advanced heuristics module version: 1070 (20080212)
    Advanced heuristics module build: 1171
    Internet filter version: 1.002 (2004070:cool:
    Internet filter build: 1013
    Archive support module version: 1070 (20080506)
    Archive support module build version: 1212

    Information about installed components
    NOD32 For Windows NT/2000/XP/2003/Vista/x64 - Administrative tools
    Version: 2.70.32
    NOD32 For Windows NT/2000/XP/2003/Vista/x64 - Base
    Version: 2.70.32
    NOD32 For Windows NT/2000/XP/2003/Vista/x64 - Internet support
    Version: 2.70.32
    NOD32 for Windows NT/2000/XP/2003/Vista/x64 - Standard component
    Version: 2.70.32

    Operating system information
    Platform: Microsoft Windows XP
    Version: 5.1.2600 Service Pack 2
    Version of common control components: 5.82.2900
    RAM: 1022 MB
    Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2793 MHz)
     
  2. Kosak

    Kosak Registered Member

    Joined:
    Jul 25, 2007
    Posts:
    711
    Location:
    Slovakia
    Hi!

    Perform cleaning scan in safe mode and give us log from that, please.
     
  3. sqlcoder

    sqlcoder Registered Member

    Joined:
    Jun 16, 2008
    Posts:
    5
    Kosak,

    Thanks for the help, that way seems to remove the offending worm.
     
  4. Kosak

    Kosak Registered Member

    Joined:
    Jul 25, 2007
    Posts:
    711
    Location:
    Slovakia
    You are welcome, bye!
     
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