Nod32 Trial mixed message

Discussion in 'ESET NOD32 Antivirus' started by splicer707, Sep 8, 2008.

Thread Status:
Not open for further replies.
  1. splicer707

    splicer707 Registered Member

    Joined:
    Sep 1, 2008
    Posts:
    26
    nod.png

    I still have 12 days left. Why is not32 telling me that my computer is not protected when the 'Antivirus and antispyware' is ticked still?
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    The trial version you have installed has a fixed expiry date set. The current trial version wortks exactly 30 days from installation.
     
  3. MAC614

    MAC614 Registered Member

    Joined:
    Sep 8, 2008
    Posts:
    15
    I was about to make a topic about this but saw someone already,

    I have the same propblem, How do we fix it?
     
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Simply uninstall the current trial version and install the trial version from the web which will work exactly for 30 days from installation.
     
  5. STRYDER

    STRYDER Registered Member

    Joined:
    Aug 21, 2008
    Posts:
    99
    If we uninstall and reinstall the old trial version, will the same username and password work? Thanks
     
  6. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    The trial version does not require a username/password to update. Did you get one from a reseller before?
     
  7. STRYDER

    STRYDER Registered Member

    Joined:
    Aug 21, 2008
    Posts:
    99
    no i was just curious, is there anyway to download the trial again without having to reregister?
     
  8. splicer707

    splicer707 Registered Member

    Joined:
    Sep 1, 2008
    Posts:
    26
    This link: http://www.eset.eu/download/trial works for me.

    Thanks
     
  9. splicer707

    splicer707 Registered Member

    Joined:
    Sep 1, 2008
    Posts:
    26
    @ Macros

    I understand, but on one hand NOD32 Trial is telling me I have 12 days left. And that 'Antivirus and antispyware' has a green tick. Indicating I am protected. Yet, at the same time I'm being told 'Maxiumum protection is not ensured'. But I'm still within my trial period, my protection should be ensured. Shouldn't it?
     
  10. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    The current version does not distinguish between different states, but this will be changed in the next major update. I think it would be worse if the icon was green and you'd noticed that your license expired right on the date of expiry or even some days later.
     
  11. STRYDER

    STRYDER Registered Member

    Joined:
    Aug 21, 2008
    Posts:
    99
    Confirmed, uninstalling (including the ESET folder in C:\programfiles) and reinstalling the trial all over again worked. I guess it was an issue with the older build.

    Thanks
     
Thread Status:
Not open for further replies.