NOD32 Support...

Discussion in 'NOD32 version 2 Forum' started by dlehammer, Sep 29, 2005.

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  1. dlehammer

    dlehammer Registered Member

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    Hi

    Since my emails to ESET Support keeps bouncing:

    I was wondering if anybody else either have a direct email adresse that wont redirect me to scandsecure.se (their website is also down - if they have one).
    Or any other idea of why I cant contact ESET?

    Thanks in advance

    DH

    PS. Mails are sent from within the hotmail web interface.

    EDIT to remove personal details and email address ~ Blackspear
     
    Last edited by a moderator: Sep 29, 2005
  2. dlehammer

    dlehammer Registered Member

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    Thanks :)

    I've checked scandsecure out, and it seems that their website only responds to www.scandsecure.com

    Tried sending the same email to support@eurosecure.com from an another account(not my hotmail), and that didn't bounce.
    So now I'm waiting, but it's frustrating that I'm behind in updates and that windows keeps telling me I'm unprotected(I know how to shut that of :p ), just ranting a little, but I don't feel comfortable using my computer without protection.

    Anyways still interested in any way of contact to get my payed in advance account reactivated.

    DH
     
  3. pcsupport

    pcsupport Guest

    Are scandsecure and eurosecure related to Eset?

    They appear to be completely seperate companies...
     
  4. Happy Bytes

    Happy Bytes Guest

    When Marcos comes back from lunch he'll help.
    Right now he's probably enjoying some big fat grilled pork or something like that :D
    I hope too that he returns soon, because he brings some cigarettes for Daddy Cool :D
     
  5. RejZoR

    RejZoR Registered Member

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    Cigarettes are bad! :D Use fat pork instead :p
     
  6. Happy Bytes

    Happy Bytes Guest

    There are only 3 things what a computer nerd needs:

    Cigaretts, Coffee and oh well the 3rd one would be probably cencored by the forum software :D
     
  7. anders

    anders Eset Staff Account

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    Hi.

    We've had some temporary technical problems with our host, which caused some messages to bounce.

    Resend the e-mail, or send me a private message on the board with your card/reference ID, and I'll look into it.

    /Anders
    EUROSECURE
     
  8. dlehammer

    dlehammer Registered Member

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    I hope you've recieved my PM otherwise PM me - then the reply function must work.

    I've tried sending another email from the @hotmail account and it bounced immediately just like the others :(

    DH
     
  9. SSK

    SSK Registered Member

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    What, you mean mentioning Zlaty Bazant isn't allowed anymore o_O :mad: :D
     
  10. DonKid

    DonKid Registered Member

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    I thought your bad habits was just beers.... :D :D :D
    Just kidding....
     
  11. dlehammer

    dlehammer Registered Member

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    Tried sending mail to support@eurosecure.com from my hotmail 10m ago, it didn't bounce this time :)

    So now there's no excuse to not give me support and reopen my account :)

    DH
     
  12. dlehammer

    dlehammer Registered Member

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    Thanks Anders, I just checked my gmail and it's there :)

    Just ignore the mail I sent from the hotmail 15m ago.

    Thanks you guys, even if it almost became discussion of beer vs. fat pork instead :p
     
  13. Blackspear

    Blackspear Global Moderator

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    Oh that's pretty normal around here :eek: :D :cool: :ninja:

    Cheers :D
     
  14. Charles

    Charles Registered Member

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    We're having a problem very similar to dlehammer (above) hope you can advise.
    On 14 Sept, we changed from dialup to DSL from Bellsouth.net and in the
    transition, lost all email folders, one of which contained my USER NAME AND PASSWORD. I too keep getting a popup saying that my NOD32 needs to be
    updated and asks for the UN & PW. I was able to find some stale notes which
    were jotted down during installation of NOD32 in April of this year. So I do have part of the requirement but not the PW.

    Having tried on numerous occassions to obtain this critical information has
    been met with deafening SILENCE.

    Please tell me how to go about obtaining the correct UN & PW.

    charles in Dixie
     
    Last edited: Oct 4, 2005
  15. ronjor

    ronjor Global Moderator

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  16. alglove

    alglove Registered Member

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  17. ronjor

    ronjor Global Moderator

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    Calling might be the best option in this case. :D
     
  18. Charles

    Charles Registered Member

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    EUREKA ! or something like that. Thanks Ronjur And Alglove for the most important info.
    I took your advice and called California and am now waiting for email from them.
    As my old doctor friend says: Take the bull by the tail and look him straight in the eye.

    Nothing quite like one to one contact, eh?

    charles NAKED in Dixie hoping to get a cloak very soon!
     
  19. ronjor

    ronjor Global Moderator

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    Nice people out there in sunny San Diego. :D
     
  20. Charles

    Charles Registered Member

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    Well, guys n'gals, I'm back up "to-snuff"...Got my NOD32 Flak jacket on and
    working. Thank you for all the help. This has gotta be the finest and nicest
    buncha cyber geeks on the planet..........

    Sincerely and Semper Fidelis charles in Dixie (no longer naked)
     
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