NOD32 package install error

Discussion in 'ESET NOD32 Antivirus' started by coolflash_007, Nov 7, 2007.

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  1. coolflash_007

    coolflash_007 Registered Member

    Joined:
    Nov 7, 2007
    Posts:
    1
    hi... i did an over installation of eset smart security over my nod32 v2 antivirus, and halfway through, it said "error installing from this package, errorcode- 2753" .. after this, i tried installing nod32 v3 antivirus trial, but this also not installing and giving same error.. i can install nod32 v2, but the registry will show nod32 v2 and eset smart security icon, and this smart security partial program is not uninstalling.. what do i do?

    pls help... thanks... (am using vista home premium 32 bit)
     
  2. Thankful

    Thankful Savings Monitor

    Joined:
    Feb 28, 2005
    Posts:
    4,680
    Location:
    New York City
    What program appears in Add/Remove Programs In The Control Panel? Can you remove using Add/Remove from the Control Panel?

    Make sure you delete the Eset folder from: Program Files,
    Documents and Settings\All Users\Application Data,
    Documents and Settings\<Your Name>\Application Data
     
    Last edited: Nov 7, 2007
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,411
    Please run the msi installer with the parameter
    /lvx* install.log
    and send install.log to support[at]eset.com with this thread's url in the subject.
     
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